Katie Zazzara

Galleria BMW responded

Thank you for sharing your experience! We’re so glad to hear Katie Zazzara and the rest of the team were friendly and helpful, and that you were pleased with the condition of the dealership and the selection available. We also appreciate your feedback regarding the key fob—that insight is valuable and will be shared with our team. Most importantly, congratulations on your new BMW, and thank you for choosing us again!

Galleria BMW responded

Thank you for taking the time to share your experience! We’re glad you enjoyed our wide selection of vehicles and found our facilities welcoming and accommodating. Providing a comfortable environment and plenty of great options is very important to us. We appreciate your visit and look forward to assisting you again in the future!

Galleria BMW responded

Thank you so much for this incredible review! We truly appreciate you recognizing that great service after delivery is what makes the difference. Billy is an absolute asset to our service department, and we love hearing how much trust and confidence he’s earned from you. Introducing him to your spouse, JR, says it all—when our clients feel that level of comfort and care, we know we’re doing things right. We’re grateful for your loyalty and look forward to continuing to take great care of you for many years to come.

Galleria BMW responded

Thank you, Marty, for your continued loyalty and for taking the time to share such a thoughtful review. We’re truly honored that you chose us again for your second BMW purchase and that your experiences—both in sales and service—have consistently impressed you. Katie will be thrilled to hear your kind words. Her patience, dedication, and commitment to truly listening to her clients are exactly what we strive for, and we’re so glad she was able to help you find the perfect vehicle and the deal you wanted. We also appreciate your recognition of our entire team’s professionalism and customer-focused approach. Thank you again for trusting us—we look forward to serving you for many years to come.

Galleria BMW responded

Thank you, Lani, for the great feedback! We’re happy to hear that you received amazing customer service both before and after your purchase, and that our team was prompt and helpful with your questions. We truly appreciate you choosing Galleria BMW and look forward to assisting you again in the future.

Galleria BMW responded

Thank you for the great review! We’re so glad to hear that the process was quick and that you were able to get the car you wanted at the price you wanted. We truly appreciate your business and look forward to working with you again in the future.

Galleria BMW responded

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear how helpful and attentive Katie was throughout the entire ordering and build process. Keeping you informed every step of the way is exactly the experience we strive to provide. We truly appreciate your continued trust in our team, and we’re honored to have earned your family’s loyalty. Katie will be so grateful for your kind words—we look forward to working with you again in the future!

Galleria BMW responded

Thank you for the kind words! We’re happy to hear you found our team professional and courteous, and that we were able to meet you where you were to ensure a great experience. We truly appreciate your feedback and look forward to serving you again in the future.

Galleria BMW responded

Thank you for the great review, Lani! We’re happy to hear you received excellent customer service and that Katy and Amy were so helpful. We truly appreciate your loyalty and look forward to assisting you with all your future BMW purchases.

Galleria BMW responded

Thank you for the kind words and five-star review! We’re so glad to hear that Katie made such a positive impact on your visit. Her care, determination, and commitment to her customers truly set her apart, and we’re thrilled she was able to make your experience worthwhile. We appreciate your trust and look forward to welcoming you back in the future.