Katrin Bassenger

Katrin B is professional, helpful, knowledgable and patient even with me as a indecisive customer. I highly recommend this dealership because of her and really appreciate her help. Do not hesitate to r patient even with me as a indecisive customer. I highly recommend this dealership because of her and really appreciate her help. Do not hesitate to reach out to her, her service will not disappoint you. Good job Katrin! More

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There are not enough words to describe Katrin’s professionalism, dedication, knowledge, character, etc., etc.! Easy to deal with. professionalism, dedication, knowledge, character, etc., etc.! Easy to deal with. More

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I was very happy to work with Kat! She made the process of getting a new leased vehicle very smooth and pleasant. I appreciated her speed and attention to detail. She was also very res She made the process of getting a new leased vehicle very smooth and pleasant. I appreciated her speed and attention to detail. She was also very responsive and did her best to get us a great deal. Highly recommend her! :) More

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I wanted to share my excellent experience with Kat. I purchased my first MB with her 6 months ago, and unfortunately, my car was recently totaled in an accident. When I returned to Kat for assistance, I purchased my first MB with her 6 months ago, and unfortunately, my car was recently totaled in an accident. When I returned to Kat for assistance, she was incredibly helpful and went above and beyond to ensure I received a very good deal on a new vehicle. I cannot thank her enough for all the assistance. The best! Rose Santiago More

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I have now been with Mercedes through 2 vehicles and each time, Katrin B. has been my go to expert at Rusnak. Kat has been fantastic for working with me to find exactly what I'm looking for in a vehicle. Eac time, Katrin B. has been my go to expert at Rusnak. Kat has been fantastic for working with me to find exactly what I'm looking for in a vehicle. Each time, no pressure given, hassle free- just straight to the point facts and insight. I definately recommend her and this dealership as its been great with each visit. More

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I had a bit of a hassle with my previous Mercedes trade-in bill. I reached out to Katrin, my go-to Mercedes expert, and guess what? She was super quick to fix it all up! Thanks a bunch, Katrin! trade-in bill. I reached out to Katrin, my go-to Mercedes expert, and guess what? She was super quick to fix it all up! Thanks a bunch, Katrin! More

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I recently purchased a car from Rusnak Mercedes in Arcadia, and had an excellent experience. Katrin was incredibly helpful and patient, answering all my questions and guiding me through the process. T Arcadia, and had an excellent experience. Katrin was incredibly helpful and patient, answering all my questions and guiding me through the process. They were transparent about pricing and financing options, which made me feel confident in my decision. I appreciated their knowledge and willingness to go the extra mile.Even after purschase was final, she still kept me updated until the vehical was shipped to my door.I highly recommend this dealership to anyone looking for a positive and stress-free car buying experience. More

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Absolutely phenomenal experience thanks to Katrin! I'm based in Dallas, Texas, and Katrin made the entire out-of-state purchase process seamless from start to finish. She communicated clearly and con I'm based in Dallas, Texas, and Katrin made the entire out-of-state purchase process seamless from start to finish. She communicated clearly and consistently, even giving me her personal number to stay in touch, and went above and beyond, coming in on her day off just to help us close the deal. From locking in the vehicle to ensuring timely delivery and walking us through setup, Katrin truly took care of everything. Her dedication, professionalism, and kindness made what could've been a stressful experience into something truly enjoyable. If you're buying from Mercedes-Benz of Arcadia, ask for Katrin, you'll be in the best hands possible. More

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Katrin Bassenger once again demonstrated exceptional expertise. As my third vehicle from Rusnak Arcadia, I consistently derive great satisfaction from purchasing a Mercedes-Benz. Her unwavering patience expertise. As my third vehicle from Rusnak Arcadia, I consistently derive great satisfaction from purchasing a Mercedes-Benz. Her unwavering patience during our test drive of my forthcoming GLC 350e left me astounded by its futuristic features and exceptional quality. She graciously showcased the available future options and features of this remarkable machine. I extend my sincere gratitude to Katrin Bassenger for her invaluable assistance. Her expertise has instilled in me a strong desire to continue patronizing Rusnak Arcadia. More

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Very grateful for your help and assistance in solving my problem. Responsive employee and pleasant person in communication. My recommendation! Katrin thank you very much! problem. Responsive employee and pleasant person in communication. My recommendation! Katrin thank you very much! More

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