Billy Kwan

Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. More

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Ease of doing business. No hard sell. Product knowledge. Patient in explaining vehicle. Listens to what options customer wants. Finance person friendly snd not pushy. Ryan No hard sell. Product knowledge. Patient in explaining vehicle. Listens to what options customer wants. Finance person friendly snd not pushy. Ryan was a super salesman. Very professional and respectful. Accommodating to our wsnts More

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No pressure sales. Ryan and Billy both answer all questions. This is the first time i purchased a car without feeling pressured. Would recommend this dealership Ryan and Billy both answer all questions. This is the first time i purchased a car without feeling pressured. Would recommend this dealership More

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We worked with Mark Steuber and had a no hassle experience that led to us securing our 6th Mercedes-Benz. The entire team at Rusnak Arcadia was very accommodating and we were able to get our new GL experience that led to us securing our 6th Mercedes-Benz. The entire team at Rusnak Arcadia was very accommodating and we were able to get our new GLE53 AMG without any issue. The deal was done efficiently and we were in and out of the dealership. Mark went above and beyond and we appreciated his calm approach to the process. More

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Bruce in the Sales dept was very professional and friendly. He answered all our questions via email and text before our visit. Because of this, we did not even go to BMW for the test drive (they did friendly. He answered all our questions via email and text before our visit. Because of this, we did not even go to BMW for the test drive (they did not even reply to our request...). Billy in the Finance dept made signing a present experience as well. He was professional and friendly as well. He explained clearly to the terms and contract. More

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I have good experience when I visit the sales team every time after I got my new eqe , they explained to me in details how to use the car. time after I got my new eqe , they explained to me in details how to use the car. More

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Very good service, I would recommend to my family and friends，thank you very much friends，thank you very much More

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I had a fantastic experience at Mercedes of Arcadia. Alyssa's online assistance was both friendly and efficient. Upon arrival, Mark, our sales rep, showcased impressive knowledge and professionalism. Th Alyssa's online assistance was both friendly and efficient. Upon arrival, Mark, our sales rep, showcased impressive knowledge and professionalism. The showroom is stunning, and the finance team ensured a fast and courteous process, meeting all our needs efficiently. Highly recommend! More

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I had an amazing experience in Mercedes- Benz of Arcadia. Everything went perfectly. Excellent and professional sales team! Everything went perfectly. Excellent and professional sales team! More

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The sales service was very attentive, professional, Kevin Wangs was a pleasure to work with throughout this process. Billy in the document section of this transaction was efficient and friendly and helpful Wangs was a pleasure to work with throughout this process. Billy in the document section of this transaction was efficient and friendly and helpful completing this sale. More

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