Katrina Munoz | Page 2
Service Advisor
Courtesy Chevrolet Center
750 Camino Del Rio North
San Diego, CA 92108
345 Reviews
Write a Review345 Reviews of Katrina Munoz
February 27, 2024
Went for recall service and worked on wifi in customer lounge which was all good. lounge which was all good. More
Other Employees Tagged: Rafael Ramirez, Tom Boggess, Trever Bacon, Luis Silva, Erin Williams
February 16, 2024
Communication is not very good, not answering phones and not returning messages as well as just the guessing when vehicles will be done. I know they are busy but very disappointed. This is my 3rd new vehicl not returning messages as well as just the guessing when vehicles will be done. I know they are busy but very disappointed. This is my 3rd new vehicle I have purchased at your location in the last 6 years. Service has been going down hill the last year. My latest experience was for two recalls. One of them still does not work. More
Other Employees Tagged: Tom Boggess
February 09, 2024
They got our service done on our electric car early and were very friendly and professional. were very friendly and professional. More
Other Employees Tagged: Rafael Ramirez
February 07, 2024
Great service even on a rainy day with a lot of cars getting service as well. Rafael and the service team are always good. getting service as well. Rafael and the service team are always good. More
Other Employees Tagged: Rafael Ramirez
January 30, 2024
Dealership is old, little ghetto. Take pictures of whole vehicle prior to oil change. Tells me the staff isn’t very responsible if they have to photograph every car prior to routine s Take pictures of whole vehicle prior to oil change. Tells me the staff isn’t very responsible if they have to photograph every car prior to routine service. Dealership charges dealer premium but doesn’t fill washer fluid, give car wash, put plastic on seats or floor mats. Lacks courtesy, ironic, that other dealers give. Plus they hound you with reviews and pressure you to give a good review. This is a last option dealership More
January 29, 2024
Katrina is absolutely fantastic! Her presentation on recommendations was very clear and sincere. I didn't feel preassured or oversold. While I definitely spent more than anticipated Her presentation on recommendations was very clear and sincere. I didn't feel preassured or oversold. While I definitely spent more than anticipated she made me feel confident in the decision and she has made me a customer for life! More