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Kaua Pouha
266 Reviews
266 Reviews
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266 Reviews of Kaua Pouha
July 14, 2025
This was very fast and convenient. The shuttle car took me to a shopping destination while I waited for my repair to be completed. Thank you for your friendly and courteous staff. The shuttle car took me to a shopping destination while I waited for my repair to be completed. Thank you for your friendly and courteous staff. More
by listonpatty
Verified Customer
July 13, 2025
We have always received excellent service from skilled and personable professionals at this dealership. It’s the first dealership I’ve ever used for our vehicle’s service needs. and personable professionals at this dealership. It’s the first dealership I’ve ever used for our vehicle’s service needs. More
by d7HAWKS
Other Employees Tagged: Milani Hedquist
July 05, 2025
Great service! ! Thank you for your patience and understanding of my issue with my car ! Thank you for your patience and understanding of my issue with my car More
by goochenagor
Other Employees Tagged: Milani Hedquist
July 01, 2025
Provided exceptional customer service, the video of the mechanic making recommendations is a great addition to the service Staff are responsive, answering questions and addressing any concerns mechanic making recommendations is a great addition to the service Staff are responsive, answering questions and addressing any concerns More
by valeriorobert20
June 28, 2025
Brett was wonderful kind and informative the car was done in good time they took care of my problems in good time they took care of my problems More
by dranch3
Other Employees Tagged: Joel Kitchen, Enrique Soto, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan, Christopher Smith , Brete
June 27, 2025
It was quickly done and they promptly returned my car. Greatly appreciated. I will be back Greatly appreciated. I will be back More
by bethjensen04
Other Employees Tagged: Enrique Soto, Orrin Skinner
June 25, 2025
I took my Highlander in for a hybrid system malfunction. Within an hour and a half the car was fixed (low coolant level apparently affected the temperature sensor) and I was on my way to Seattle. Best of Within an hour and a half the car was fixed (low coolant level apparently affected the temperature sensor) and I was on my way to Seattle. Best of all, there was no charge for the service. Orem Toyota, and specifically Kaua went out of their way to help me, and I very much appreciate this. Thank you very much. More
by mark.edgren
June 17, 2025
Dealership sold me a car that had a broken part on it. They clipped the bottom bumper back together to make it appear normal. And they refused to replace it. Terrible dealer, terrible service. They clipped the bottom bumper back together to make it appear normal. And they refused to replace it. Terrible dealer, terrible service. More
by rileycamo
June 07, 2025
Mostly efficient. Attendants not always attentive. The glass guy saw me first and talked to me. I sat the four 20 minutes and had to get someone's attention. They didn Attendants not always attentive. The glass guy saw me first and talked to me. I sat the four 20 minutes and had to get someone's attention. They didn't even bother to talk to me until then even though I was the only person there. More
by trumpettess1
Other Employees Tagged: Andrew Bailey
June 05, 2025
My issue was resolved in a timely fashion. I have confidence in the technicians and mechanics. This is a friendly, professional place. I was charge a fair price for the service that was provid I have confidence in the technicians and mechanics. This is a friendly, professional place. I was charge a fair price for the service that was provided. I will definitely be returning to Orem "brent brown" Toyota Service Department. More
by jblan54
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