Kawsar Hafiz

Im leasing honda for 20 years, in 2019 I leased minivan honda odyssey , something was wrong from very begining the car when stepped on gas was a delay making it dangerous by stop sign, I saw online many ot honda odyssey , something was wrong from very begining the car when stepped on gas was a delay making it dangerous by stop sign, I saw online many other people said same. But I stuck it out for 3 years but then covid came and no new cars available so I had to purchase this car from dealer, the problem got worse and I called honda service but they said I have no warranty so I had my lawyer write a letter to corporate and my lawyer received no response but I got a recall to fix the fuel pump so I brought to honda service on nostrand and suposodely they did the recall but it did not help with the delay acelleration, fast forward about 15 months later my car would barely start was shaking I had to tow it to mechanic was late at night, my mechanic said I NEED a new fuel pump SO WHATEVER Honda service on nostrand did was a bad job. I called honda corporate to reimburse me the 1300$ that I had to do over another fuel pump but they refused so now I have to have my lawyer sue HONDA More

Report | Print

STAY AWAY!!! SCAMMING THIEVING xxxxxxxx. you will regret buying or servicing your car here. They are unethical and try to scam you into paying for buying or servicing your car here. They are unethical and try to scam you into paying for More

Report | Print

Have to fight with service department to get things done. Richard never returns your calls. If you can get someone in service to answer the phone. My car is bern in for a week and still not been worked on. I Richard never returns your calls. If you can get someone in service to answer the phone. My car is bern in for a week and still not been worked on. It was brought in for a sunroof frame. Now they say there is other parts broken. But when I told them what happened they said it was only the fram and it is not covered under warranty. NEVER BUYING ANOTHER HONDA AGAIN. CHEVY HERE I COME More

Report | Print

NIGHTMARE Car was Damaged Here, How are they still opened? Please don't say i didn't warn you in advance. Go elsewhere. Walk in for one issue, you walk out with many issues. Worst service ever, I wonder ho Please don't say i didn't warn you in advance. Go elsewhere. Walk in for one issue, you walk out with many issues. Worst service ever, I wonder how many reviews here are fake ? Cant be any good ones they are rude, non responsive, and they damaged my brand new car Customer Service does not exist here it felt like a clip joint wish there was a negative star More

Report | Print

STAY AWAY! Brand New 2020 Car back with additional issues I feel like i have been SCAMMED. I got a brand new car and they claim the repair is not covered under warranty. I just got a brand new car, barely d I feel like i have been SCAMMED. I got a brand new car and they claim the repair is not covered under warranty. I just got a brand new car, barely drove anywhere due to corona. Car was overheating and it was brand new. Likely missing Coolant. LIE #1 - First they told me they cant find the issue and car is fine. They said they drove around for 45 minutes and it was not overheating. So that cant be as it overheated every time since i got it. LIE# 2 - Then they told me there is a leak in the radiator and the warranty wont cover it. That cant be as its a brand new car that came that way Bottom Line Then i realized what was going on I picked up my car and will go to a legitimate dealer that is not looking to charge me for a warranted job. Icing on Cake When i returned home with my car, the AC which was fine all along and worked GREAT, is not not working at all. So I came in with a basic warranty issue for a new car, couple days later (without a car) i get my car back same issue , Plus as a BONUS an additional Issue compliments of PLAZA. Don't get SCAMMED, Stay AWAY!!! Now A week Later, I need to deal with getting TWO issues fixed on a brand new car. More

Report | Print

serious complaints I brought my car in at 11/06/17 having at hand a Plaza Honda discount coupon for synthetic oil change for 29.95$. The coupon states that 'Fully synthe I brought my car in at 11/06/17 having at hand a Plaza Honda discount coupon for synthetic oil change for 29.95$. The coupon states that 'Fully synthetic priced slightly higher'. I was charged 89.04$! Is this ' slightly higher'? The same day I requested to have my air pressure checked. On Friday, gone to a funeral in Long Island, I had the indicator of low pressure on tires on. I brought the car in, the pressure was down to 22 and I was told that it was because of the.. weather! Also, at the cashier, the last minute they asked for cash only! Supposed I didn't have it with me? I have leased several cars with you company and never had such a terrible experience! I expect a justification to the outrageous pricing and the overall unacceptable service! More

Report | Print

Worst experience ever I had an appointment and arrived right on time. They made me wait for over a half hour before taking my car. I asked if I should wait or go home. They I had an appointment and arrived right on time. They made me wait for over a half hour before taking my car. I asked if I should wait or go home. They told me it would take about 40 minutes for the oil change and I should wait. 3.5 hours later I was still waiting. Then they tried to "sell" me $650 dollars of work that my car "needed". I declined, and they made me wait an additional half hour, while they were "putting my car back together" a simple oil change, over 4 hrs??! Rude and nasty people. When I complained I was actually told "others have been here for over 5 hours, what are YOU complaining about? I would never use their service More

Report | Print

Save time and money. Go elsewhere Save time, money, and frustration by going anywhere else for oil change battery change, pretty much anything not covered by warranty. Even then try go Save time, money, and frustration by going anywhere else for oil change battery change, pretty much anything not covered by warranty. Even then try going to a different honda. They said my oil change would be an hour it took over 4. Plus I had to wait to get my car once it was completed. They are rude, disrespectful, and overall obnoxious. They look for issue that don't exist and lose your keys. Don't feel this was a one time thing. Check there ratings one Google and yelp. More

Report | Print

Worst service center. Employees are not respectful at all. Made me wait 30 mins before they came and ask me what I'm here for. I had to wait 3 hrs just for an oil change. Employees are not respectful at all. Made me wait 30 mins before they came and ask me what I'm here for. I had to wait 3 hrs just for an oil change. More

Report | Print

Well Done The service advisor in the name of Kawsar took care of my need/problem immediately without hesitations, very professional and well knowledge of its sp The service advisor in the name of Kawsar took care of my need/problem immediately without hesitations, very professional and well knowledge of its specific work to be done. Courteous by greeting with a smile, and that is what supposedly all the service advisor do,even towards the afternoon rush. Kudos and two thumbs up to Kawsar.👍🏽 More

Report | Print