Kayla Parnell
Kayla Parnell at Mike Burch Ford Blackshear
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Kayla Parnell

Service Advisor

Mike Burch Ford Blackshear

304 Ware Street
Blackshear, GA 31516

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4.7
7 Reviews

Dealership Experience

7 mos

Industry Experience

6 yrs, 10 mos

4.7

7 Reviews

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7 Reviews of Kayla Parnell

April 26, 2024

Dealership Rating
Employee Rating

I love blackshear ford, friendly respectful, good hospitality, awesome team great job on my car More

by loverkatt150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 24, 2024

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I am happy with the tires and service received 04/19/24. I will use them again. More

by MICHAEKLNFL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 16, 2024

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Employee Rating

Pleasant atmosphere and staff. My wait time wasn't bad at all. I was able to do some work while I waited. More

by DEBSTEPHENS85
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Burch

Apr 17, 2024

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 11, 2024

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Employee Rating

It is very clean and everyone is so nice. It seems everyone is treated the same. More

by DISHAROON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 09, 2024

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Employee Rating

Great service and found an issue and fixed it, use them for all my vehicle services. More

by MDNABB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 05, 2024

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Employee Rating

Excellent service and friendly courteous employees. Highly recommend. Serviced our Winnebago FUSE on Ford Teansit. More

by Dlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 18, 2024

Dealership Rating
Employee Rating

Staff was very nice and accommodating but there was some diagnosing issues and I still wonder why 2 gallons of coolant was usedfor an oil leak.. More

by Me
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Burch

Jan 24, 2024

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please feel free to call in and speak with us about it. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.

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