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Kayliana Davis

Overview Reviews (22) Inventory (133)

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Kayliana Davis

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Kayliana Davis

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.6

22 Reviews

Overview Reviews (22) Inventory (133)

4.6

22 Reviews

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22 Reviews of Kayliana Davis

May 05, 2025

Dealership Rating

Employee Rating

Poor communication between parts and service Poor communication on pricing and availability between parts and service communication on pricing and availability between parts and service More

by spooner.bruce

Recommend Dealer

Other Employees Tagged: Kayliana Davis

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May 05, 2025 -

Gary Rome Kia responded

Hi Bruce: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 30, 2025

Dealership Rating

Employee Rating

Kayliana was amazing. The best dealership service we've ever received. So helpful and kind and understanding. The best dealership service we've ever received. So helpful and kind and understanding. More

by JWULFFLEFF

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Apr 30, 2025 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 29, 2025

Dealership Rating

Employee Rating

I was disappointed I did t get a copy of the multi-point inspection report. Also I tried to find out the status of the service and no one answered. I ended up just showing up and fortunately the car was don inspection report. Also I tried to find out the status of the service and no one answered. I ended up just showing up and fortunately the car was done. Service repairs seem to be very good! More

by MAGBOWEN67

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Apr 29, 2025 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2025

Dealership Rating

Employee Rating

Everyone was nice, dealership was clean, I was in for just a few hours. And there was popcorn! just a few hours. And there was popcorn! More

by spdealer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jovan McGowan, Danny Sanchez

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Apr 29, 2025 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 27, 2025

Dealership Rating

Employee Rating

Fast service with a smile. Very accommodating. Answered all my questions explaining the service being done. Very accommodating. Answered all my questions explaining the service being done. More

by Jason.annette.gunn

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Apr 27, 2025 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

April 25, 2025

Dealership Rating

Employee Rating

I’ve been taking my car 3 times already to the service department but no one can reset oil change system. This was not the first time and last 3 times same problems happened. I was supposedly get a call department but no one can reset oil change system. This was not the first time and last 3 times same problems happened. I was supposedly get a call from them but no one even contacted me. More

by jessica_yun00

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Danny Sanchez

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Apr 26, 2025 -

Gary Rome Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Jessica, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 23, 2025

Dealership Rating

Employee Rating

It was clean , my appointment was first thing in the morning so it wasn't very busy, and the employees were attentive and pleasant. morning so it wasn't very busy, and the employees were attentive and pleasant. More

by Mom

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 24, 2025 -

Gary Rome Kia responded

Mom, thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad Kayliana and our team were able to help, and we hope to see you again!

April 14, 2025

Dealership Rating

Employee Rating

Kay is a courteous and helpful new addition to the team. She fits right in ! Thanks for following up on my paperwork and getting everything situated. She fits right in ! Thanks for following up on my paperwork and getting everything situated. More

by Lynda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jovan McGowan, Danny Sanchez , Eve Trisdan

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Apr 14, 2025 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 11, 2025

Dealership Rating

Employee Rating

Friendly staff always willing to help available for any questions. The cleaning and vacuuming of the car is fantastic. Great experience. questions. The cleaning and vacuuming of the car is fantastic. Great experience. More

by Patricia Wood

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jovan McGowan

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Apr 11, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

March 27, 2025

Dealership Rating

Employee Rating

Pleasant staff members, clean and bright facility. Long drive for us but worth it for good customer service. Long drive for us but worth it for good customer service. More

by POOPERFECTPOODLES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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