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Kayliana Davis

Overview Reviews (27) Inventory (138)

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Kayliana Davis

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.6

27 Reviews

Overview Reviews (27) Inventory (138)

4.6

27 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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27 Reviews of Kayliana Davis

June 03, 2025

Dealership Rating

Employee Rating

I find the service department so helpful, honest, and polite, this does makes a difference polite, this does makes a difference More

by Tricia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2025 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Tricia, and we hope to see you again!

June 03, 2025

Dealership Rating

Employee Rating

I was greeted promptly with a great attitude and the work was completed in the time promised at the agreed upon estimate was completed in the time promised at the agreed upon estimate More

by GARYROMEKIAEMPLOYEE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

June 02, 2025

Dealership Rating

Employee Rating

Quick recall job way faster than said. That was good. Was offered a free wash - I will decline next time. Car was dirtier than when I arrived. That was good. Was offered a free wash - I will decline next time. Car was dirtier than when I arrived. More

by DEREKDALLAS

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jun 02, 2025 -

Gary Rome Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We will bring this to the attention of our Service Director and we will do better next time. We really do appreciate our customer's feedback, thank you.

June 01, 2025

Dealership Rating

Employee Rating

Customers are treated with respect and courtesy when they ask questions about their vehicle. This is what brings the customer back for further service on their vehicle. ask questions about their vehicle. This is what brings the customer back for further service on their vehicle. More

by WKISS47212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Danny Sanchez

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Jun 01, 2025 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 31, 2025

Dealership Rating

Employee Rating

Great service Great service, very knowlegeable. Friendly staff Always happy with service Good good good Friendly staff Always happy with service Good good good More

by ROBERTOTORRES75

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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May 31, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 05, 2025

Dealership Rating

Employee Rating

Poor communication between parts and service Poor communication on pricing and availability between parts and service communication on pricing and availability between parts and service More

by spooner.bruce

Verified Customer

Recommend Dealer

Other Employees Tagged: Kayliana Davis

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May 05, 2025 -

Gary Rome Kia responded

Hi Bruce: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 30, 2025

Dealership Rating

Employee Rating

Kayliana was amazing. The best dealership service we've ever received. So helpful and kind and understanding. The best dealership service we've ever received. So helpful and kind and understanding. More

by JWULFFLEFF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Apr 30, 2025 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 29, 2025

Dealership Rating

Employee Rating

I was disappointed I did t get a copy of the multi-point inspection report. Also I tried to find out the status of the service and no one answered. I ended up just showing up and fortunately the car was don inspection report. Also I tried to find out the status of the service and no one answered. I ended up just showing up and fortunately the car was done. Service repairs seem to be very good! More

by MAGBOWEN67

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Apr 29, 2025 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2025

Dealership Rating

Employee Rating

Everyone was nice, dealership was clean, I was in for just a few hours. And there was popcorn! just a few hours. And there was popcorn! More

by spdealer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jovan McGowan, Danny Sanchez

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Apr 29, 2025 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 27, 2025

Dealership Rating

Employee Rating

Fast service with a smile. Very accommodating. Answered all my questions explaining the service being done. Very accommodating. Answered all my questions explaining the service being done. More

by Jason.annette.gunn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Apr 27, 2025 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

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