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Keelan Davison
Keelan Davison at Jones GMC
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Keelan Davison | Page 2

Sales Consultant

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.9
21 Reviews
4.9

21 Reviews

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21 Reviews of Keelan Davison

October 12, 2023

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Employee Rating

Took way longer than expected, then run over closing time so vehicle was not fully set up. Have been trying to finish the set-up for 5 days now without success. After sale service is less than expected More

by wtmcdonald2003
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Recommend Dealer
No
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Oct 16, 2023

Jones GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jones GMC Management Team

Oct 16, 2023

wtmcdonald2003 responded

establishing trade in value took way too long (not your average trade in). Complete new front end parts including driveshafts, universals & axles, ball joints, tie rods, shocks. Complete rear hubs, seals. new brakes, rotors and calipers on all four. new universal joints, new radiator. list goes on. Well over $7K in new parts in last 6 months alone. Delivery of truck was simple here's the keys! Warranty systems not set up, onstar not set up, LoJac not set up My GM not set up. Drove in next day as recommended by sales associate, but no service department so no set up of any of the above. That experience alone was very unprofessional. Like I had the truck I paid my money, now deal with the service guys, not us, the sales team. Following multiple efforts to get everything set up, I was told that there was a recall that needed to be done before the onstar could be set up???? This is after the above mentioned multiple efforts?? WHY was this not taken care of before delivery??? Now I have the truck at my work location in Kentucky, how am I suppose to bring the truck into your service department, when I am 180 miles away? Onstar rep indicated that I could not take the truck to another GM dealer here in Paducah KY due to different numbering issue with the onstar. So I have the truck but not with all the features that were sold to me, and virtually impossible to have the required work done anywhere except at Jones. Note a happy camper!

September 29, 2023

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I have been so pleased with my experience with the sales staff and service department! Kailee Mutters and Josh Scott were so helpful! Thanks Kailee and Josh! More

by Heather Olive
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Pineda, Carla Bizzell , Cheryl Wallace, Josh Scott, Kailee Mutters

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Oct 01, 2023

Jones GMC responded

It's great to hear that we were able to help you out, Heather. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

September 08, 2023

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Never any problems. All the departments Know what they're doing and get things done. More

by None
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Pineda, Carla Bizzell, Melvin Pipes, Wes Cummins , Andrew Pate, Cheryl Wallace

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Sep 12, 2023

Jones GMC responded

Thank you, for taking the time to share your experience with us.

August 29, 2023

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They took their time and let me decide. The folks were friendly . They had a good selection of vehicles. I think they were honest. More

by laustin2
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Yes
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Aug 30, 2023

Jones GMC responded

Laustin, thank you, for taking the time to leave a 5 star review for Jones GMC Savannah. We appreciate your business and look forward to serving you forever. Welcome to the Jones GMC Savannah family.

August 09, 2023

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Every thing was good the people were friendly and very efficient. a good service department More

by BONTOM57
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carla Bizzell, Wes Cummins, Aereal Westbrooks , Rebecca Watkins

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July 15, 2023

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Great people and atmosphere. And good to do business with! Highly suggest purchasing a vehicle from Jones GMC More

by chase0330
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Jetton, Carla Bizzell, Melvin Pipes, Wes Cummins , Cheryl Wallace

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July 06, 2023

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Kelan was good to deal with. He worked very hard to help me find the truck I was wanting for a fair price. We were there 4.5 hours from start to finish with most of the time bein More

by LKEESLER73
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Jetton , Lamont Robinson, Service department

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July 01, 2023

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I had a really good experience with Kelan and all the people involved in this process. I really appreciate them keeping me informed on the status of my car and everything with the involvement of my new c More

by OAKLEYLILLIANNE17
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Wes Cummins

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July 01, 2023

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Kelan worked very hard that day, but everything else was very drawn out, dysfunctional, and misleading. I am happy with the truck, but the buying process was difficult and disjointed over a 5 hour process, More

by JOSHDBRIDGES
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lamont Robinson, James

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June 27, 2023

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Excellent sales team! The sales mgr and sales rep were awesome & extremely professional and courteous!! More

by Joel Pigg
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Recommend Dealer
Yes

Other Employees Tagged: Lamont Robinson

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