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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
354 Reviews
4.8

354 Reviews

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354 Reviews of Keith Davis

March 07, 2026

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Employee Rating

Service was good and have no complaints. Definitely will use Berlin of Acura again Thank you More

by AJR6366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Roush, Rachel Cutler

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Mar 07, 2026

Acura of Berlin responded

It’s wonderful to hear that your service experience met your expectations. Thank you for choosing us to care for your Acura. We look forward to helping you again. Eric Diaz General Manager 860-829-3787

February 19, 2026

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Employee Rating

The service team at Acura of Berlin is always professional and kind. Keith is knowledgeable and friendly. More

by DAWNHOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Feb 19, 2026

Acura of Berlin responded

It’s wonderful to hear that our Acura service team provided professional and courteous support. We’re glad Keith’s expertise and friendly approach made a positive impression. Thank you for trusting us with your MDX. Eric Diaz General Manager 860-829-3787

February 17, 2026

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Employee Rating

Keith took good care of me. I have had him as my service person for as long as I can remember. He's a good man. More

by Diane
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Feb 17, 2026

Acura of Berlin responded

How nice to know Keith has been taking such excellent care of your Acura for years. Your continued confidence in our service is truly appreciated. Thank you for sharing your experience and allowing us to serve you again. Eric Diaz General Manager 860-829-3787

January 31, 2026

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Employee Rating

The service department is very friendly, helpful and so accommodating to me over the years. I have been a customer to Acura Berlin for over 6 years and it is also conveniently close to my house! Win win. More

by LETITIAJH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath, Brian Roush

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Jan 31, 2026

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

December 22, 2025

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Employee Rating

The best The dealership is the best. I wouldn't buy or service a car anywhere else. More

by Lmasthay
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Dec 23, 2025

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

December 20, 2025

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Employee Rating

Welcoming and easy to deal with. Good price and great service ?? A good dealer, nice people More

by TEAEMA
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Dec 20, 2025

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

December 17, 2025

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Employee Rating

I always have the dealership do the work on my vechile, Keith takes the time to listen to my concerns about the car and explains in detail what is going to be done. I feel like family when I'm there More

by Spete1978
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Dec 17, 2025

Spete1978 responded

I always have the dealership do the work on my vechile, whennim there im treated like family. Keith Davis takes the time to listen to my concerns and explains ti me I n detail about what is g oingbto be done. The dealerahip is also accommodating with loaners if my vechile is going to be there for a few days ti be worked on

December 09, 2025

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Employee Rating

Good, love the experience each time I go. Very efficient and trustworthy group of people. More

by mcaterino
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Dec 10, 2025

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

December 06, 2025

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Employee Rating

Very professional and courteous. They answered all my questions and were easily available to me. More

by 65crafa
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Dec 07, 2025

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

December 05, 2025

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Employee Rating

Excellent service, taking well car for customers needs. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained. More

by denchuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath, Rachel Cutler

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Dec 05, 2025

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

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