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Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
186 Reviews
4.9

186 Reviews

Write a Review

186 Reviews of Keith Knowlson

July 27, 2025

Dealership Rating
Employee Rating

Great and timely service from Layne, as always. I'm happy to be a Spitzer customer. More

by chrislmeta
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jul 27, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

July 26, 2025

Dealership Rating
Employee Rating

Keith has always been great. This is my 4th Acura. The cars have always been very reliable More

by MLEVY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jul 26, 2025

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 25, 2025

Dealership Rating
Employee Rating

Competent and friendly. No other comments to make so just go on and on and on. More

by KNI85
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jul 25, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

July 23, 2025

Dealership Rating
Employee Rating

They tried to upsell services. They couldn’t be bothered with issues covered under warranty. More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 23, 2025

Spitzer Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 23, 2025

Dealership Rating
Employee Rating

Layne is fabulous. The service I receive makes me want to continue to be an Acura customer. More

by KAK_15330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Lynn Osborn

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Jul 23, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 22, 2025

Dealership Rating
Employee Rating

It’s a great dealership! Service department is. Try efficient! Great Master Tech William Megyesy! More

by KATHEYMEGYESY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jul 22, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

July 11, 2025

Dealership Rating
Employee Rating

Lane has done an amazing job for me in my 14 years in Pittsburgh. I am moving to Columbus this month but wanted to thank him for all the great work and service since 2011. Best regards, Pat Ziller More

by PATZILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jul 11, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 09, 2025

Dealership Rating
Employee Rating

Very clean showroom. The people are nice and friendly. All of my service visits went smoothly. More

by JBUNDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jul 09, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 30, 2025

Dealership Rating
Employee Rating

Great experience with Spitzer service department. The process was well organized and the issue with my vehicle was resolved. I appreciated the use of a loaner car while the repair was taking place. J More

by ChristineMabon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

June 28, 2025

Dealership Rating
Employee Rating

This dealership is always professional, courteous, and knowledgeable. The employees are friendly and helpful. Jeanine Malone is always smiling and kind. More

by SWFAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanine Malone is a five-star employee.

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Jun 28, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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