Kelleigh Congdon
Kelleigh Congdon at Treasure Coast Lexus
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Kelleigh Congdon | Page 2

Senior Certified Assistant Service Director

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

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4.8
202 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

23 yrs, 10 mos

Languages Spoken

English English

4.8

202 Reviews

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202 Reviews of Kelleigh Congdon

April 05, 2024

Dealership Rating
Employee Rating

The work done on my NX200T was excellent! There was a long wait for the repairs to be completed, but it was worth it. When I got it back, my car felt like new again. I am happy with the qual More

by MISSANDOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Treasure Coast Lexus responded

We're glad to know you found the quality of our work excellent and your NX200T feels like new again! Kelleigh will be pleased to learn about your positive feedback. Thanks for recommending Treasure Coast Lexus, we appreciate it!

April 04, 2024

Dealership Rating
Employee Rating

Great service. I had my car back within 2 or 3 hours. Brought my laptop and stayed at the lounge very comfortably. My agent was very nice and communicative. I will More

by FRANCISCO.ZARZUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Treasure Coast Lexus responded

We're glad to know you had a great experience with our service department at Treasure Coast Lexus! It's wonderful that you found the lounge comfortable and our team communicative. We look forward to seeing you for your next service visit!

April 01, 2024

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Employee Rating

Great service very good experience Kelleigh as a 10+ Lexus makes great cars this is my second GX hauls my boat and trailers and is a true off road vehicle More

by CNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Bowen

Apr 01, 2024

Treasure Coast Lexus responded

We're delighted to know you had a great experience with Kelleigh at Treasure Coast Lexus. We appreciate your loyalty and are glad that the Lexus GX is meeting all of your needs! Safe travels on all of your adventures, both on and off the road!

March 25, 2024

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Employee Rating

The people that work their are very friendly Service is real quick and wright on More

by JOHNROZGONYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Treasure Coast Lexus responded

We are so happy that our Treasure Coast Lexus team earned your five stars. Thanks, John!

March 24, 2024

Dealership Rating
Employee Rating

Nice helpful understanding, he knows his stuff great dealership shows you what you need is the option to decide if you want to do it is no pressure but well informed More

by superdtomlinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Seifert , Howard Kent

Mar 25, 2024

Treasure Coast Lexus responded

We're glad to know you had a positive experience at Treasure Coast Lexus! Our team always aims to provide well-informed and pressure-free service. Thanks for the review, we appreciate it!

March 21, 2024

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Employee Rating

My car still wasn’t fixed right,that was the third it went there. It’s been a week and they don’t even call me to let me know what’s going on More

by Jeannie williamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2024

Treasure Coast Lexus responded

Jeannie, I'm sorry to learn about your ongoing car issues and the lack of communication you've experienced. This isn't reflective of our commitment to customer service or quality workmanship. We'd like a chance to make things right - please reach out directly so we can discuss this further. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 11, 2024

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Employee Rating

The Dealership it self is great and centrally located. The service that was rendered to me was good UNTIL i noticed that the basic 90,000 mile service was not completed after spending $740.00 once i calle More

by TANITAGUTHRIE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2024

Treasure Coast Lexus responded

Tanita, thank you for speaking with me. We are planning to pick up your vehicle on Friday and intend to resolve all of the issues we discussed. If you require further assistance in the meantime, please be sure to reach out. - Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 06, 2024

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Employee Rating

This is the fourth car I’ve gotten from Treasure Coast Lexus. They are a great local dealership that caters to their clients. My rep Howard Kent is the best in the business. He is knowledgeable, courteous More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Burruano, Howard Kent

Mar 07, 2024

Treasure Coast Lexus responded

Steve, it's fantastic to know you've had consistently great experiences with us at Treasure Coast Lexus. We're glad Howard has been able to provide the top-notch service we strive for! Enjoy your new car and thank you for being a loyal customer!

March 05, 2024

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Employee Rating

Kelleigh provided consistent and reliable professional service. When issue became more challenging than anticipated, she continued to problem solve until she and service team were able to provide a relia More

by mwolfland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Treasure Coast Lexus responded

We're glad to know that Kelleigh and our service team at Treasure Coast Lexus were able to provide you with a reliable solution. Your feedback is greatly appreciated, thank you for sharing your experience!

March 02, 2024

Dealership Rating
Employee Rating

Great service department. Sales suffers from managements desire to play price games with long time customers. Sales professionals are great but management lost a sale to m More

by CHUCK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Treasure Coast Lexus responded

We appreciate your feedback and are glad to know our service department met your expectations. However, I am sorry to learn about the pricing issue you experienced with sales, we always aim for transparency in all transactions at Treasure Coast Lexus. Your comments will be shared with management as part of our ongoing efforts to improve customer satisfaction. Thank you again, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

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