Kelly Fields
Kelly Fields at Joyce Honda

Kelly Fields

Service Honda

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
224 Reviews
4.9

224 Reviews

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224 Reviews of Kelly Fields

February 10, 2026

Dealership Rating
Employee Rating

I have never had a problem with the service at this Honda dealership. They work around your schedule and are willing to be very flexable. More

by JLARICCIAIII
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 27, 2026

Dealership Rating
Employee Rating

Absolutely love the service from the service center. starting with the people that helped me scheduled my appointment on the phone, all the way down to checkout. Everyone is so nice and really takes the More

by khpanchoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino

Jan 27, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 21, 2026

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Employee Rating

quick, fast and clean service delivered smoothly with the attention to detail and customer satisfaction. More

by anvesh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 21, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

December 28, 2025

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Employee Rating

Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI
Service Price Transparency
Workmanship
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Recommend Dealer
No
Dec 29, 2025

Joyce Honda responded

Thank you for bringing this to our attention. While we’re glad to hear the service itself was satisfactory, we are truly sorry to learn about the damage to your religious idol. We understand how meaningful and valuable personal items can be, and we take this concern very seriously. Please contact our Service Manager Erik Matos directly so we can review this matter and work toward a resolution. We appreciate the opportunity to make this right. Regards, The Service Team at Joyce Honda 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

December 19, 2025

Dealership Rating
Employee Rating

Kelly was so helpful and great with my first service. I came in for the fist 10,000 miles maintenance check to make sure things were still running well. They did the oil change and check and I wanted to More

by Alexis Dumalagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 18, 2025

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Employee Rating

They provided a good service. It was fast. I am happy with the service. Great experience. More

by OTOMIE DE LOS RIOS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 16, 2025

Dealership Rating
Employee Rating

The dealership service department was very courteous, knowledgeable and professional. They were also very prompt in finishing their work . More

by NCARUSO41
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 09, 2025

Dealership Rating
Employee Rating

Very well organized and fast service great man power provides coffee and water and nice and clean More

by WSFREEZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 07, 2025

Dealership Rating
Employee Rating

I usually work with Ernest but on this visit Kelly helped me and did a wonderful job! She greeted me pleasantly and stayed in touch. Gave me options on our old CRV. While I usually work with Ernest, I would More

by Robert Smith
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino

Dec 08, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 06, 2025

Dealership Rating
Employee Rating

I came to get 2 fluids changed in my car, l was taken right away and l didn't have to Wait long for my car More

by PARISSTARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Duffy, Ernest Biondolino

Dec 08, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

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