Dealership Experience
8 yrs, 4 mos
Specialties & Trainings
Exceptional Customer Service
204 Reviews
Write a Review204 Reviews of Kelly Thomas
November 22, 2022
Gerald Subaru of Naperville went above and beyond from the start of processing paperwork all the way up to the delivery of my parents new Forrester to their residence. Could not be be satisfied 10 +++++++ the start of processing paperwork all the way up to the delivery of my parents new Forrester to their residence. Could not be be satisfied 10 ++++++++ More
Other Employees Tagged: Nino McMorris , Megan Hoppensteadt
December 21, 2020
Mike made our purchase so easy. We couldn't pass up the deal. I highly recommend the Gerald Subaru of Naperville. Kelly Thomas was awesome explaining the vehicle. deal. I highly recommend the Gerald Subaru of Naperville. Kelly Thomas was awesome explaining the vehicle. More
Other Employees Tagged: Michael O'Brien
October 27, 2020
No pressure. The salesman was very knowledgeable and helpful. The after sale attention to detail and customer service was great. I would definitely recommend Gerald Subaru. helpful. The after sale attention to detail and customer service was great. I would definitely recommend Gerald Subaru. More
Other Employees Tagged: Jim Fischer, Jeff Walker
October 21, 2020
Kelly Thomas the first and probably only salesperson in whom I have had complete trust. She helped me define my interest and provided professional guidance to help me get the best outcome for my situation. whom I have had complete trust. She helped me define my interest and provided professional guidance to help me get the best outcome for my situation. This is the third vehicle my family has purchased from Gerald Subaru and Kelly was on top of it for all three purchases. Do you want a Subaru? Call Kelly Thomas at Gerald Subaru. She is the best! More
June 07, 2020
My salesperson, Kelly, was very helpful from beginning to end. Located the perfect car for me, brought it to the dealership and succeeded in making the sales process as painless as could be. She cares and it end. Located the perfect car for me, brought it to the dealership and succeeded in making the sales process as painless as could be. She cares and it wasn’t just about making a sale. I was impressed by her knowledge of all the vehicle features and took time to teach me. The service department is one that I will keep going back to also. I definitely recommend Gerald Subaru Naperville! More
Other Employees Tagged: Chuck Dziak, Michael Price
June 02, 2020
Kelly Thomas was fantastic to work with. She was knowledgeable and very organized. Our purchase with Gerald was enjoyable due to Kelly’s professionalism. We would highly recommend Kelly!! knowledgeable and very organized. Our purchase with Gerald was enjoyable due to Kelly’s professionalism. We would highly recommend Kelly!! More
Other Employees Tagged: Anthony Mazany
May 01, 2020
Purchase of our new Subi. Amidst of all that is happening around us in our world these days, what a truly memorable day the last Saturday of April 2020 always remains for both Amidst of all that is happening around us in our world these days, what a truly memorable day the last Saturday of April 2020 always remains for both my husband and me purchasing our new Forester Sport from Gerald Subaru with the invaluable assistance of the lovely Kelly Thomas! We have been bringing our Impreza models for service to Chuck Dziak's undoubtedly Rock Star Service Team for years, and this is our 1st Subi (our 4th, overall) that we purchased from the Gerald Family. And boy, Kelly Thomas sure did make it special!!! She was amazing with her information gathering and follow-ups prior hand, and on the "day of truth" she certainly did delivered her very best making the whole experience fun and one-of-a-kind for us. Her preparedness and knowledge are second to none, alongside with her genuinely enthusiastic working style ~ all wrapped around by her fun, humorous, open-minded, story-telling, life- and people-loving personality. :-) Thank you for all, Kelly, and also the entire amazing team of the Gerald Dealership: you all are the very best individuals we have ever worked with! ...Needless to say how much we love and enjoy our (brilliantly designed and built) new Subi and would not buy another brand from another place. The pleasure sincerely stays ours: Katie & Zoltan Martonffy, Naperville, IL More
Other Employees Tagged: Chuck Dziak, Nino McMorris, Michael Price, Jon Thongphadith , Ubaldo Rodriguez, Marie Stepanek, Collin Miranda***** Rudy Burkhalter***** Jeff Leslie***** Luis Santiago*****
April 29, 2020
This was the second subaru we bought from Gerald Subaru. Beautiful clean facility, friendly helpful people too! Can’t say enough about good Kelly Thomas! When we were ready to make another purchase we c Beautiful clean facility, friendly helpful people too! Can’t say enough about good Kelly Thomas! When we were ready to make another purchase we contacted Kelly because of our previous dealings with her. She makes buying a car a wonderful experience ! Thank you Kelly and all the folks at Gerald Subaru!! Nick and Pam Booras Ottawa, IL More
April 10, 2020
My car buying experience was excellent thanks to Ehab and the Naperville team. I didn't know much of what I was getting myself into, but with the help of Ehab I was able to walk out in an amazing vehicle at the Naperville team. I didn't know much of what I was getting myself into, but with the help of Ehab I was able to walk out in an amazing vehicle at a great price. Very happy! More
Other Employees Tagged: Ehab Aref , Cynthia Barratt
March 13, 2020
Everyone was professional and friendly. I had called other area Subaru dealerships inquiring about the Subaru Crosstrek and went with Gerald Naperville due to their professionalism and non sales approac other area Subaru dealerships inquiring about the Subaru Crosstrek and went with Gerald Naperville due to their professionalism and non sales approach. More
Other Employees Tagged: Jesse Bush , Cynthia Barratt, John Pryor