Kelsey Johnson
Kelsey Johnson at Regal Kia Lakeland
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Kelsey Johnson | Page 75

Kia Service Adviser

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
762 Reviews
4.8

762 Reviews

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762 Reviews of Kelsey Johnson

December 12, 2019

Dealership Rating
Employee Rating

Excellent as usual I have had nothing short of 5 star Service by Jeff Soloj and his team since I purchased my first of 2 Optimas. I will continue to speak praises and r More

by RSWINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mario Medina, Jeff Soloj, Jorge

December 03, 2019

Dealership Rating
Employee Rating

The Best Absolutely the best dealer and service department I have been to. I would highly recommend Regal Kia to my friends and anyone interested in buying a K More

by DONZI152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

Dec 30, 2019

Regal Kia Lakeland responded

Thank you!!

December 01, 2019

Dealership Rating
Employee Rating

Great service The whole service process, from start to finish, was pleasant. The service rep., Kelsey, was extremely professional and courteous. She advised me thro More

by SJEFFCOAT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2019

Regal Kia Lakeland responded

Glad to hear it!!

November 26, 2019

Dealership Rating
Employee Rating

Mgr Jorge exceeded my expectations Thank you Jorge for making it an excellent experience while is really a headache dealing with a car purchase, you made sure we got what we wanted with More

by Judittah1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Henry, Mrg Jorge

Dec 03, 2019

Regal Kia Lakeland responded

Jorge is great, we are happy to hear he was able to help you, congrats on your purchase!

November 26, 2019

Dealership Rating
Employee Rating

Much Better The service ctr has gotten much better since I first started using. Used to wait at least 4 hours for oil change and complementary was. I have found More

by 1GYPSY43V3R
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2019

Regal Kia Lakeland responded

Thank you for the feedback, we will discuss with our staff to see how we can stream line the process. It shouldn't take long!

November 23, 2019

Dealership Rating
Employee Rating

Everything was dealt with in a very friendly manner. The associate who dealt with me was friendly, fast, and friendly. The coffee was delicious, and the snacks provided were nice and light on the stomac More

by INOSHIKACHO09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 19, 2019

Dealership Rating
Employee Rating

Always an awesome experience. We love this Kia dealer. Always a pleasure. We were there a few weeks ago though, wanting to upgrade to a Soul with less miles. Had our credit run bef More

by LAURAINPENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Deon Box

November 17, 2019

Dealership Rating
Employee Rating

efficient, pleasant, greeted immediately, service completed in time specified, definitely will return for next service, personnel pleasant, eager to please and accommodati More

by GULFQUEST13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 15, 2019

Dealership Rating
Employee Rating

Car pulling to right Took my car in to find out why it was pulling to the right. I was shuttled to my work while they trying to figure out what was wrong. Turns out there More

by VICTORIANVELVET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mario Medina, Jeff Soloj, Todd Tripp

Dec 03, 2019

Regal Kia Lakeland responded

Happy we helped you resolve your issues :)

November 14, 2019

Dealership Rating
Employee Rating

Efficient service Kelsey was pleasant , informative and efficient. The service was good and completed in a timely matter and my Sedona was cleaner then when I brought i More

by jimdandy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2019

Regal Kia Lakeland responded

The complimentary car wash & vacuum is one of the best parts!! See you next time :)

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