Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ken Brown
Ken Brown at Family Ford of Enfield
Refer Me

Ken Brown

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.7
420 Reviews
4.7

420 Reviews

Write a Review

420 Reviews of Ken Brown

April 25, 2024

Dealership Rating
Employee Rating

Ken was thorough and welcoming. He was knowledgeable about my car’s issue and was on top of the part when it came in. More

by Ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 26, 2024

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with Ken and our team. We're glad to hear we delivered such a great experience!

April 23, 2024

Dealership Rating
Employee Rating

GREAT! Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Ag More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai , Jay Delgado

Helpful
Report | Print
Apr 23, 2024

Family Ford of Enfield responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

April 21, 2024

Dealership Rating
Employee Rating

They have always been very fair with pricing and don’t fix what’s not broken. More

by SOMERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 22, 2024

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 21, 2024

Dealership Rating
Employee Rating

Called with a dead battery on a new F150 with under 4,000 miles Ken was very knowledgeable. Jumped the vehicle and drove to Family Ford and Ken had it ready later the same day job well done. More

by bob.sorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 22, 2024

Family Ford of Enfield responded

Thank you, Bob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

April 19, 2024

Dealership Rating
Employee Rating

Friendly, comfortable and clean. Waiting time is always acceptable for me. Thank you so much More

by LDESSERT1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 22, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 15, 2024

Dealership Rating
Employee Rating

Always professional, the staff is friendly and courteous. The facility is clean and comfortable place to wait if you have to More

by mcarragher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

Helpful
Report | Print
Apr 15, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 13, 2024

Dealership Rating
Employee Rating

Always get good service at family ford, sometimes prices are a bit high, but the work is good More

by LALU58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

Helpful
Report | Print
Apr 14, 2024

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

March 14, 2024

Dealership Rating
Employee Rating

They take the service of my car very serious and always have safety a priority More

by jbdangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 15, 2024

Family Ford of Enfield responded

Thank you so much for your kind words for Ken, and for taking the time to leave us this wonderful feedback!

March 08, 2024

Dealership Rating
Employee Rating

As usual, it was a very good experience, courteous, polite, and informative Will be back again More

by CHART2424
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Helpful
Report | Print
Mar 08, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

March 06, 2024

Dealership Rating
Employee Rating

Long time customer. Great service Friendly staff, would recommend to friends and family. Always a pleasant experience. More

by CTGOLFNUT
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Helpful
Report | Print
Mar 06, 2024

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

1
2
...
42

Dealership Inventory (177 Vehicles)

used 2020 Ford Escape car, priced at $26,995
2020 Ford Escape
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
$26,995
View Details
new 2024 Ford Expedition Max car, priced at $92,420
2024 Ford Expedition Max
new
Dark Matter Gray Metallic exterior
Automatic
Four-wheel Drive
$92,420
View Details
used 2021 Ford Edge car, priced at $30,995
2021 Ford Edge
used
Burgundy Velvet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
$30,995
View Details
new 2023 Ford F-150 car, priced at $61,645
2023 Ford F-150
new
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
$61,645
View Details
used 2016 Ford Escape car, priced at $17,995
2016 Ford Escape
used
Magnetic exterior
Automatic
Four-wheel Drive
$17,995
View Details
used 2021 Ford Explorer car, priced at $46,995
2021 Ford Explorer
used
Atlas Blue Metallic exterior
Automatic
Four-wheel Drive
$46,995
View Details
View All Inventory