Ken Dunaway
Ken Dunaway at Autohaus on Edens
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Ken Dunaway | Page 41

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.8
410 Reviews
4.8

410 Reviews

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410 Reviews of Ken Dunaway

November 01, 2018

Dealership Rating
Employee Rating

Great deal Thanks for checking my car. Did control all liquids and motor of my car. ML350 diesel. Comfortable area for rest and waiting. Very fast service. ILYA More

by POLETAEV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2018

Autohaus on Edens responded

Hi Ilya, Thanks for the 5-Star review. We are glad to hear that Ken was able to get you taken care of in a timely fashion. Thank you for your business!

November 01, 2018

Dealership Rating
Employee Rating

Lori Anderson was terrific. Lori was a great help to us as we made our decision about which way to go. She was honest, friendly and very helpful. I guess the best review of Lori More

by DDBOB52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Anderson, Nick Gioulos, Mike Mesic

Nov 02, 2018

Autohaus on Edens responded

Hello, Thank you very much for taking the time to review our dealer! We are happy to hear that Lori is providing the experience that you deserve. Thank you for your business!

October 31, 2018

Dealership Rating
Employee Rating

service Love the service! Ken always exceeds my expectations. Work is done in a timely manner, and my concerns are always answered. Will continue to service a More

by PATSYWEINSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2018

Autohaus on Edens responded

Hi Patsy, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to hear that Ken exceeds your expectations! Thank you for your business!

October 31, 2018

Dealership Rating
Employee Rating

Great job Thanks for all, I will back for future. Thanks+++ Thanks for all, I will back for future. Thanks+++ Thanks for all, I will back for future. Thanks++ More

by POLETAEV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2018

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ken takes great care of you. Thank you for your business!

October 31, 2018

Dealership Rating
Employee Rating

A Good Customer Experience in Car Buying I have been a BMW guy for 20 years. I did not think I was going to buy a Mercedes but I had to give it a shot at least after all this time. I have More

by Brysch923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Tames , Philip Gagerman, Mike Mesic, Amanda Youkhana

Nov 02, 2018

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Flip is a pleasure to work with. It is great to hear that the staff identified that you had been a long-time BMW client and helped with the transition. Thank you for your business and we hope to see you soon!

October 31, 2018

Dealership Rating
Employee Rating

Best service department I have ever been to! Best service department that have ever been to. I’ve had 6 Mercedes Benz over the years. Special thanks to Ken Dunaway. He’s the reason I’ll always go More

by PAULM396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link , Julie Michel

Nov 02, 2018

Autohaus on Edens responded

Hi Paul, Thank you very much for taking the time to review our dealer! We are happy to hear that Cinid, Julie, and Ken are providing the experience that you deserve. Thank you for your business!

October 31, 2018

Dealership Rating
Employee Rating

Excellent service Ken Dunaway is an outstanding service adviser. It is because of his professionalism, honesty and commitment that I have my Mercedes ML 250 serviced a More

by MARK.NAIDOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2018

Autohaus on Edens responded

Hi Mark, Thank you very much for taking the time to review our dealer! We are happy to hear that Ken is providing the experience that you deserve. Thank you for your business!

October 31, 2018

Dealership Rating
Employee Rating

Scheduled service Efficient. Ken is wonderful and very considerate. Keeps me posted on stats of car and goes out of his way to take care of everything. Makes owning th More

by DEBBIE.ABECASSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2018

Autohaus on Edens responded

Hi Debbie, We appreciate your review! We agree with you that Ken is a pleasure to work with. Please let us know what we can do to improve. Thank you for your business and we hope to see you soon!

April 10, 2018

Dealership Rating
Employee Rating

Kevin James and Ken Dunway are amazing. The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands More

by Tanisha 2178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin James

May 08, 2018

Autohaus on Edens responded

Hi Tanisha, We agree! Kevin and Ken are amazing! We are happy to hear that you feel welcome and in good hands! :) Thank you for your loyalty. See you soon!

January 26, 2018

Dealership Rating
Employee Rating

Delighted Ken facilitated an excellent service experience. I needed a smashed passenger mirror replaced on my 350 GLK. Ken gave me a very competitive bid and More

by DRGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene

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