Ken Julian | Page 5

They did it again! My family and myself continue to come back to the team at Flagship Motorcars of Lynnfield for one reason, Trust. We have bought many different cars be My family and myself continue to come back to the team at Flagship Motorcars of Lynnfield for one reason, Trust. We have bought many different cars before coming here and when we came to Flagship we saw right away that this is the last stop. Ken Julian and his team member Paige Babcock said "Nick is good to see you back.. we know how and what you like and we will take care of you" and sure enough they got my lease upgraded and into a unbelievable 2017 E class for almost the same as my last lease payments and drove away that day. As always thanks again to another deal, and many more to come. This will be your last stop! More

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Perfection My shopping was an excellent experience. Jared Kagunda, my sales person took a lot time and effort to find me my dream car. For three days in a row My shopping was an excellent experience. Jared Kagunda, my sales person took a lot time and effort to find me my dream car. For three days in a row he showed me many cars and went on several test drives with me. His enthusiasm for the Mercedes brand is very contagious. He has a gift for truly listening during a conversation which is what made it possible for him to understand what is important to me in a vehicle. Being a good listener is a gift not all possess. I would be amiss if I did not mention the patience he took with me through out the whole process. And also , when I first came to Flagship Motors I was dressed with a hole in my Uggs , a ripped shirt, jeans ,no makeup ,and hair a mess. He greeted me and treated me like a valuable potential customer from the moment we met. Sometimes shopping for a big ticket item as a woman can be frustrating for me because it is a mans world and he never once gave me that impression. I suspect that is because of his good upbringing and professional attitude. It was also refreshing to meet someone who loves their job as much as he does. I look forward to working with him again in the future. There is no doubt in my mind that his career at Flagship Motors will be a very successful one. Sincerely, Susan Trahan More

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Great experience I purchased my third car from Flagship on Friday and drove it home on Wednesday. It was the easiest and pleasant car buying experience yet, thanks to I purchased my third car from Flagship on Friday and drove it home on Wednesday. It was the easiest and pleasant car buying experience yet, thanks to Paige Babcock. I would recommend her to anyone looking to purchase an MB. Thanks Paige for helping me own my beautiful Solar blue C300. And thanks to Ken Julien for asking Paige to.contact me. More

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FABULOUS,,,,FIRST CLASS ,,, UNFORGETABLE!!! Purchasing a 2018 GLC300 was the best experience for us!! Michael Hannafin is the best!! He first introduced us to Mercedes ... finally we told our go Purchasing a 2018 GLC300 was the best experience for us!! Michael Hannafin is the best!! He first introduced us to Mercedes ... finally we told our good friend we are ready to explore our possibilities with Mercedes!! He highly recommended Obe to assist us and it was the best experience ever!! Obe is very professional and offered expert knowledge in every aspect!! Ken was also very professional as well and offered his expertise and was very personable! Justiin made the process flawless and is an asset to your dealership. Suada is wonderful!! She is an absolute expert on delivering the tutorial and made it all so easy to understand!! We are so impressed with all the features Mercedes has to offer and are so thrilled to be a part of the family,,, forever!! Your General Manager, Paul was so personable and welcoming and sets the tone for the entire staff!!! Each and every member mentioned made our experience so memorable and they are ALL an asset to the Flagship Motor Car Group!!! David and Linda Gelineau More

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Exceptional Service My experience at Flagship was exceptional! The staff took the time to answer all my questions and they went above and beyond to meet my expectations! My experience at Flagship was exceptional! The staff took the time to answer all my questions and they went above and beyond to meet my expectations! It was a pleasure to work with Paige Babcock and Ken Julian!! Prior to purchasing a new vehicle I was considering a few different dealerships. My first stop was at Flagship and I am so glad! I definitely recommend their service! More

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Always a pleasant experience I've purchased several Mercedes from Flagship and continue going back. My first experience was with Ken Julian, and because of him, he's one of the r I've purchased several Mercedes from Flagship and continue going back. My first experience was with Ken Julian, and because of him, he's one of the reasons I've kept coming back. Arthur I knew from HC Cadillac and he's been my salesperson a couple of times prior, and was very happy to have him again when I purchased my CLA. Grace and Al make bringing in my car for servicing a pleasure, and always have the answers when needed. I recently met Paul McDaniels and found him to be just as nice, friendly and courteous and look forward to dealing with him again in the future. Everyone I've dealt with at Flagship make purchasing a vehicle from them a pleasure. They don't forget you after your purchase and move on - they make a point to also go out of their way to say hello when they see you should you need to bring your vehicle in for servicing. Great place and great people! More

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Ibe made the difference! I recently purchased my very first Mercedes Benz (ML350) and worked with Ibe Ogwu. Let me just say that he made process smooth and enjoyable. He made I recently purchased my very first Mercedes Benz (ML350) and worked with Ibe Ogwu. Let me just say that he made process smooth and enjoyable. He made the difference. He cared about what my needs were and helped me through the entire process from sales to delivery. He put up with my constant picky questions and was very patient with this rather discerning car shopper. With the exception of some rather interesting, and frankly comical, bumps during the final negotiation process with the Sales Manager, the experience at Flagship Motors was excellent. Ibe always put me first and and was a pleasure to work with. My wife and I highly recommend him if your considering a Benz and are planning a visit to Flagship Motors, Thank you Ibe! More

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Exceptional service I've bought several Mercedes from this dealership and keep coming back because of the people and exceptional service. In particular, Grace Cosco alwa I've bought several Mercedes from this dealership and keep coming back because of the people and exceptional service. In particular, Grace Cosco always goes above and beyond to ensure the service experience is a great one. I highly recommend this dealership! More

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Great Service Before & After the Sale If you're looking to buy a Mercedes, then I highly recommend Flagship Motorcars. Last fall, I bought a new CLA 250 from Flagship Motorcars. It was If you're looking to buy a Mercedes, then I highly recommend Flagship Motorcars. Last fall, I bought a new CLA 250 from Flagship Motorcars. It was a great buying experience. Sales and service before, during and especially after the sale have been outstanding. My sales person was Rob Slocum, a very knowledgeable [and patient] person who acquainted me with all of the new model’s features and capabilities. Recently, I had an unscheduled service problem on a Saturday. Erin Crosby in Service handled the problem and put me in a loaner so I could be on time to my nephew’s wedding in Connecticut. In my haste, I left an important set of keys in my car. I contacted Rob, who was on his way to his daughter’s bridal shower. Rather than have me wait until the next day, Rob had Ken Julian, the Sales Manager, call me. Ken was kind enough to find and secure the keys and call me back to tell me he had them so I could pick them up the next day on my way back to Boston. That’s great service! Thank you. More

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Enjoying my new E-Class I have purchased many new and used vehicles from Herb Chambers, by far Mercedes Benz of Lynnfield has always been my best buying experience. From serv I have purchased many new and used vehicles from Herb Chambers, by far Mercedes Benz of Lynnfield has always been my best buying experience. From service to Sales, 5 star treatment all the way! Respectable and professional, that is what keeps me coming back time after time. Thank you Ken and Ibe for another great buying experience, I love my new E class! More

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