Ken Novander | Page 5

Great Dealership Bought a 2015 Chevy Camaro, good experience. They got me to where I wanted and needed to be! Vernon was super helpful and informative! Sooooo excited! Bought a 2015 Chevy Camaro, good experience. They got me to where I wanted and needed to be! Vernon was super helpful and informative! Sooooo excited!! More

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Cody Horstman gave us the RED CARPET TREATMENT! Cody knew what we were looking for and went above and beyond to deliver! No pressure ,courteous, patient and very knowledgeable , friendly but profess Cody knew what we were looking for and went above and beyond to deliver! No pressure ,courteous, patient and very knowledgeable , friendly but professional are just a few of his special traits! Our family has been buying vehicles from this location since the mid 80's and I am pleased to say that he made this by far the most pleasant automobile purchase we have ever experienced. He handled the entire transaction in the most friendly yet professional manner and we really felt that his main concern was our satisfaction! Cody took extra care in making sure we knew everything about the vehicle and it seemed he was almost more excited than I was when the deal closed! I would highly recommend this dealership to any of my family or friends that are in the market for a new or used vehicle , just ask for Cody and you will not be disappointed! More

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Amazing, Professional Customer service My family and I needed a larger and safer vehicle for our upcoming move to Wisconsin. Jesse not only delivered with stellar customer service, but got My family and I needed a larger and safer vehicle for our upcoming move to Wisconsin. Jesse not only delivered with stellar customer service, but got my family into a brand new one! More

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5 Star Sales Experience at Dyer Chevrolet I recently purchased a Chevy Traverse from the GM Preowned Collection through Dyer Chevrolet. Mike Hardman was the salesman that handled the sale. H I recently purchased a Chevy Traverse from the GM Preowned Collection through Dyer Chevrolet. Mike Hardman was the salesman that handled the sale. He was very knowledgeable, professional and all around good fellow. There was a change in the warranty from the time the order was placed and the delivery. This was quickly resolved by Mike and Ken, the GM contact for Dyer Chevrolet in my favor. The car was delivered to me by Mike, fully serviced and a full tank of gas. He also noticed that the antenna for the OnStar was missing and he quickly replaced it. I was very pleased with Dyer Chevrolet and specifically Mike Hardman, Ken and all the sales personnel at Dyer. If you are looking for a new or pre owned car I highly recommend Dyer Chevrolet. Car buying can be a stressful ordeal, but I never felt pressured or overwhelmed. All the Dyer staff from the receptionist to the manager were first rate, very friendly and best of all helpful. If you are looking for a new or used Chevrolet I highly recommend Dyer Chevrolet. More

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Great Buying experience!! Rikk Barrera was great. Not high pressure sales like some places. He went out of his way to go through every last detail in my car buying experience. Rikk Barrera was great. Not high pressure sales like some places. He went out of his way to go through every last detail in my car buying experience. I truly appreciate the effort. It Was like buying a car from a friend. I highly recommend visiting Rikk and Ken to get your best deal. More

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An extremely pleasant experience and very helpful salesman. They left the dealership open a little longer so we could travel about 80 miles to get a used car we had our eyes on. Cody was in constant contact wit They left the dealership open a little longer so we could travel about 80 miles to get a used car we had our eyes on. Cody was in constant contact with us and started our process by phone and text to help speed up the process before we got there. (Since we have 3 kids, it meant a lot to us) he made sure the kids were happy the entire time and really made the transaction fast from start to finish. I would highly recommend Cody and the Vero Dyer group, they're a class act and make buying a car relaxing which I never thought would be possible. Will be back again in the near future. Thanks, Cody! Also, another note. Ken was alongside Cody and was very attentive and great to work with. A few things were missing on the car and he really made sure we were completely satisfied with our purchase and kept us up to date with the services we were having done to our car. (Simonize treatment) Thank you, Ken! More

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Very Pleasant Buying Experience Just arrived home with my new Malibu and quite pleased. Although there were a few ups and downs, due to my inexperience in leasing an automobile; I d Just arrived home with my new Malibu and quite pleased. Although there were a few ups and downs, due to my inexperience in leasing an automobile; I did put my faith into these gentlemen and believe I walked away with a fair deal. One thing I really appreciated was, I received no HIGH PRESSURE from anyone. More

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2017 Malibu Working with Steve and Ken was great. They went through all the options and even helped arange financing. Would definitely recommend Dyer to any of my Working with Steve and Ken was great. They went through all the options and even helped arange financing. Would definitely recommend Dyer to any of my customers in need of a new vehicle. Brian Getty More

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Dyer Chevrolet So far I have had a less than favorable experience with dyer Chevrolet. I have owned my vehicle for over 2 weeks and still do not have possession of So far I have had a less than favorable experience with dyer Chevrolet. I have owned my vehicle for over 2 weeks and still do not have possession of it. I have been lied to, excuses made, and the buck has been continually passed as to why thing were not fixed on the vehicle that we're suppose to have been upon The vehicles purchase. I do not recommend this dealership. When asked for the owners contact information I was told that the dealership was very large and they were unsure if they could locate the information. More

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Great sales and service at Dyer Chevrolet in Vero Beach! My fiance and I leased a beautiful new 2017 Chevy Equinox at Dyer Chevrolet/Vero Beach and each staff member provided us with exceptional service from My fiance and I leased a beautiful new 2017 Chevy Equinox at Dyer Chevrolet/Vero Beach and each staff member provided us with exceptional service from the moment we entered the dealership to the moment we drove off with our new vehicle! Folks...you won't find a nicer, more amenable Executive (General) Manager than Jonathan Hardie, and he totally leads by example. It is quite obvious to us that the staff at Dyer Chevrolet in Vero Beach is following his lead. Our purchase was handled exceptionally well by two very talented individuals by the name of Cody Horstman, and Carlos Trujillo. Both sales consultants were very personable, helpful, and knowledgeable about their products. There was never any pressure like you find at most other dealerships, both Cody and Carlos went "above and beyond the call of duty" and the smooth, friendly customer care that these two young men provided us with was further exemplified by both Ken Novander, one of the Sales Managers, and John Sottile, one of the Finance Managers. Daniel Mclain was also very friendly and helpful upon our first few visits to Dyer Chevrolet. By the way...the outstanding customer service didn't stop in the showroom. We were also treated with the same respect, kindness, and understanding by Josh Stafford in the Service Department. Josh is also very knowledgeable and his ability to communicate with us in a friendly, helpful manner far exceeded any service dept. staff member that either of us have dealt with in the last 40 years! Thank you to everyone at Dyer Chevrolet/Vero Beach for making our experience very enjoyable, simple, and stress-free! Keep up the great work, Dyer Chevrolet! More

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