Ken Ruggera | Page 6

From my very first conversations with Ken (Kim) Ruggera to my negotiations with Justin Lombardi, my experience at Liberty Toyota exceeded my greatest expectations! They were very committed to helping m to my negotiations with Justin Lombardi, my experience at Liberty Toyota exceeded my greatest expectations! They were very committed to helping me get the best deal on the truck of my choice. For the first time ever I did not feel pushed in to a deal that I could not afford. Kim, Justin and Julio were very aware of my financial situation and were spot on with the payment range I needed to be at. A special thanks to Shawn S. for the Clear Bra recommendation. Liberty Toyota has gained a customer for life! I will most definitely recommend this dealership to my family and friends. More

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Tayor Adams did a super job. Very happy with customer relations. People were friendly and answered all our questions. Doing the financial paperwork was quick and painless. relations. People were friendly and answered all our questions. Doing the financial paperwork was quick and painless. More

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Ken Ruggera was honest and straightforward. He was very knowledgeable about the Tundra truck. He played by the rules of the USAA Buying Service. I was provided with a very fair deal. Then Shaun Williams knowledgeable about the Tundra truck. He played by the rules of the USAA Buying Service. I was provided with a very fair deal. Then Shaun Williams got me a much better deal than available through TFS on the financing. More

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Totally pleasant experience - Left with no questions except that of hazard warranty on tires. Have emailed Michelin to determine how we can purchase road hazard insurance for tires. Ken Ruggera was mo except that of hazard warranty on tires. Have emailed Michelin to determine how we can purchase road hazard insurance for tires. Ken Ruggera was most knowledgeable and very helpful, an outstanding representative. More

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We had a most delightful experience buying our new Toyota Highlander. Kim Ruggera was the most courteous (along with Michael Caldwell) salesperson (s) we've ever dealt with. It was totally a great experience Highlander. Kim Ruggera was the most courteous (along with Michael Caldwell) salesperson (s) we've ever dealt with. It was totally a great experience. These two guys are "above and beyond" helping us make our decisions. We give them both the highest score possible! We will recommend them to anyone we know. Also, Shaun Williams in finance was an extraordinary gentleman. He went out of his way to advise and help us and we were very comfortable with the whole transaction. Jessica Stroud was a delight! We had a wonderful few minutes in her office and, while we didn't purchase any additional accessories, we plan to come back as soon as possible and add the accessories she strongly recommended. She is a real asset to this dealership - as is Kim, Michael, and Shaun! All in all, we are very satisfied with our purchase and those who were so helpful to us. Thanks to all involved! More

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Hi Orion, Mike and I had a wonderful experience with Hi Orion, Mike and I had a wonderful experience with the staff. You, Kim and Shaun were very friendly, helpful, knowledgeable and most of all had a Hi Orion, Mike and I had a wonderful experience with the staff. You, Kim and Shaun were very friendly, helpful, knowledgeable and most of all had a sense of humor :) (Kim especially). The mechanic we talked to seemed knowlegeable also. (Stuart)? We rated the Quality of work at ok due to the cleaning, detail people. We are very disappointed in the clean up crew. The dash was cleaned well. But the rest of the inside of the car was as follows: driver seat has blue dye on it (probably from blue jeans), the DVD and plastic parts on ceiling were not cleaned. The carpet was the worst.....french fries, cheetos, pretzels, candy, and red stains were found all in the back. It didn't look like any attempt of cleaning was done except a quick vacuum. So needless to say we were very disappointed. We also found a Nintendo DS game if the owner wants it back. We marked the price good because of the overall condition of cosmetic issues (big dent on side of van, knee size) and a crack or tear in the leather on the driver side seat. We did not really notice this till we brought it home. Yes, we saw small dents, scratches etc, but the larger one seemed larger in the sunlight at home. Plus the interior cleaning, as we mentioned above, was not good. Otherwise, we might have marked the price great. Shaun was very helpful in replacing the "chrome". So overall, it was a great experience if you can call going thru all of the stuff you go thru as great! Yikes...car payments! Thanks to you guys we mentioned above, More

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Mr Ruggera went above and beyond helping me get my 2013 Prius, he got in contact with me through the dealership website and endured 3+ weeks of constant questions and assisted me in finding the perfect car Prius, he got in contact with me through the dealership website and endured 3+ weeks of constant questions and assisted me in finding the perfect car for me. I would highly recommend Mr Ruggera to anyone looking for a new car. More

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Great experience. I was extremely satisfied with everyone that assisted us in purchasing our new vehicle. The delearship was updated and very clean as well. everyone that assisted us in purchasing our new vehicle. The delearship was updated and very clean as well. More

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Outstanding service! This is the first time ever I Outstanding service! This is the first time ever I purchased a new vehicle, where I was not pressured to make a decision. The sales person was cou Outstanding service! This is the first time ever I purchased a new vehicle, where I was not pressured to make a decision. The sales person was courteous and attentive. Knew all the details about the vehicle. I will certainly be doing business with this dealer again. More

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We got a good buy on a NEW CAR. We intended to buy about a two-year old car but got a deal on a new one! Furthermore, that car is under warranty for seven years, which means no car headaches for a long time a two-year old car but got a deal on a new one! Furthermore, that car is under warranty for seven years, which means no car headaches for a long time! More

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