Ken Ruggera | Page 8

Kem brought a welcome, low-key approach to our visits. He knew the rather complex electronics of the Highlander well. If we asked something about which he wasn't sure, he cheerfully found the right answer. knew the rather complex electronics of the Highlander well. If we asked something about which he wasn't sure, he cheerfully found the right answer. More

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I owned a 2009 Toyota Tacoma and needed to get into a larger truck. Kim Ruggera introduced himself and we looked at the available models. He had an understanding of every feature of each model and the larger truck. Kim Ruggera introduced himself and we looked at the available models. He had an understanding of every feature of each model and the benefits of each option. We looked at 2 models that had the features that met our needs. When talking about price and discounts the salesman invited me to use their internet to check prices. Because I had my Credit Union, my insurance company and a Wholesale buying service. They met the best price I had available to me coupled with the Toyota incentives. I met the Maintenance team and even the individual cleaning and making sure my vehicle did not a any dust on it before I left. I also met the Finance and Sales Manager and both made it a point to make sure I was getting the best service. Overall this was one of the best experiences I have had purchasing a vehicle. Many thanks to the Liberty Toyota Team. More

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Kim was positive, upbeat, responsive and thorough. I was impatient with the paperwork and he remained calm and pleasant. He has followed up to make sure I was completely satisfied. He is willing to meet w impatient with the paperwork and he remained calm and pleasant. He has followed up to make sure I was completely satisfied. He is willing to meet with me regarding any questions I might have re: the features of the car. He represents Toyota and this dealership well. More

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During the experience of buying my first brand new vehicle, I felt like the salesman worked hard to get me just what I wanted. Everyone at the dealership was friendly and talked to me about my purcha vehicle, I felt like the salesman worked hard to get me just what I wanted. Everyone at the dealership was friendly and talked to me about my purchase and made sure I was being taken care of. When my truck came in, the dealership detailer was out of town that day and my salesman detailed my truck personally. Thank you Liberty Toyota for a great buying experience! More

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The experience as a whole was great! Cindy was ill the day if my appointment and Kim was sent right over to help us. I told him what I was looking for and he took us out in the lot and we test drove 2 veh day if my appointment and Kim was sent right over to help us. I told him what I was looking for and he took us out in the lot and we test drove 2 vehicles. Kim did not sway us one way or the other and let us make up our own minds. The price was right and financing was quick and easy. I actually enjoyed the whole experience. I went in only to look but with the great price and wonderful customer service I ended up purchasing the Tahoe that day. More

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We had shopped different automotive dealerships in We had shopped different automotive dealerships in Colorado Springs and Pueblo. We decided on the purchase of a Toyota and went to Liberty Toyota i We had shopped different automotive dealerships in Colorado Springs and Pueblo. We decided on the purchase of a Toyota and went to Liberty Toyota in Colorado Springs. We were looking at the different models when we met Kim. He asked what we were looking for in a vehicle and then he showed us what was available at the dealership that might meet our needs, both used and new. We decided on a new Sequoia and he spent a lot of time explaining the different options available on each model. We took a test ride in the Limited model, liked it and said we had to go home and think on it. We are not the spur of the moment buyers. Kim understood and he did not try to press us into buying. We appreciated the time he took with us and his knowledge of the options available that we might like. Because of Kim's outstanding professionalism and very nice personality we decided to buy from him. More

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The customer service was outsatnding and the sales person was honest with out being pushy. My wife and I often dread car lots but this was truely a great experience!! was honest with out being pushy. My wife and I often dread car lots but this was truely a great experience!! More

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We were pleased with the speed of service and the ease of purchasing our RAV4. We haven't bought a car since 2001 so it's been over ten years and were surprised at how smoothly the process went. Kim was help purchasing our RAV4. We haven't bought a car since 2001 so it's been over ten years and were surprised at how smoothly the process went. Kim was helpful when we test drove and when we came in two days later to purchase, Nathan picked up where Kim left off since it was Kim's day off. We got down to business, got the price we wanted, and were happy with the process. More

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This is my first car buying experience, so naturally I was leery of going into dealerships. My sales experience began with meeting Gil. I had narrowed my search down to a Toyota Tacoma, so Gil showed us was leery of going into dealerships. My sales experience began with meeting Gil. I had narrowed my search down to a Toyota Tacoma, so Gil showed us around the lot. During the process (including a test drive of the Tacoma), we saw a 2012 FJ Cruiser. I had ruled out SUVs early in my car search, but this FJ Cruiser was just striking and caught our eye. Gil was knowledgeable about both vehicles and highlighted the features. We took the FJ Cruiser for a test ride, and we were in love with it. Gil was patient throughout the process and did not pressure us. Nic'les was great in walking us through the options and accessories of the FJ Cruiser. He was enthusiastic but also made me more confident about my purchase(s). After working with him, I had the FJ Cruiser lined up exactly as I wanted. Again, being a first car buying experience, I was further leery of sitting down with the finance person. I had been told that was exactly the place (in any car buying experience) you didn't want to let your guard down to back end sales pitches. I was fortunate, though, to work with Jeff. He was courteous, thorough, and professional. Again, I didn't feel pressured. Just as with Nic'les, he made me even more confident about my purchase. Liberty Toyota is supportive of the troops and I look forward to a continued relationship with the dealership and its staff. More

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My experience with Ken Ruggera was exceptional. He was My experience with Ken Ruggera was exceptional. He was courteous, did not attempt to put pressure and did his best to answer all questions. I fe My experience with Ken Ruggera was exceptional. He was courteous, did not attempt to put pressure and did his best to answer all questions. I feel he is a quality man and will gladly recommend others to him. My experience with Jeff Mattingly was also a very positive experience. I felt that he was going the "extra mile" to help me. Both of these men made my purchase of two cars a great experience. More

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