Kenia Palacios

great dealership and great people my salesman was Kenia well more like saleswoman but she was very good and helpful! well more like saleswoman but she was very good and helpful! More

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Kenia es muy amable y me ayudo mucho con mi camioneta y habla espanol! La recomendo 100% habla espanol! La recomendo 100% More

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Kenia was great and super easy to work with, made sure the truck was exactly what I was looking for! the truck was exactly what I was looking for! More

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Autumn and Kenia were so great to work with! Autumn made the whole process super easy and was so patient while we got our down payment settled. She and Kenia even delivered our new car to us eve Autumn made the whole process super easy and was so patient while we got our down payment settled. She and Kenia even delivered our new car to us even though we live outside of BA! Would happily do business with them again! More

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I loved this dealership and Kenia was one of the best people to work with, if you want honest and efficient then look for her! people to work with, if you want honest and efficient then look for her! More

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Kenia was very sweet and helpful would buy a car from her again. Dealership had lots of inventory again. Dealership had lots of inventory More

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Best Experience I have had at a dealership so far. Kenia was super helpful and kind. Kenia was super helpful and kind. More

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Amazing experience! I found the vehicle I was interested in online and after leaving a message, their dealership reached out to me in less than 24 hours. They had their I found the vehicle I was interested in online and after leaving a message, their dealership reached out to me in less than 24 hours. They had their team contact me from the sales person to the finance team. I handled everything online and picked up the vehicle afterwards. The process was easy! There were only 2 bumps on the road during the whole process. The first one was delaying the pick up about 2 weeks after closing. But it was beneficial since the dealership was working on fixing the vehicle and replacing parts like the tires. The second was finding the inside of the car dirty when it was picked up. I'm use to dealerships detailing and cleaning the inside when I buy a vehicle and this one still had chip crumbs on the chair in the back, the cup holders were dirty, anf I don't know what splattered on the ceiling. Not a deal breaker, I was able to clean it. Ferguson Dealership has a great staff working for them. Everyone I encountered was very pleasant and nice. Kenia followed up with me through the whole process and she was always available when I called. She even called again after I already had my vehicle to follow up. I appreciated that since I wanted to clarify some information. Thanks again! More

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Kenia was great and very helpful when I was looking at the car I chose. It was a pretty quick price for it being my first car purchase. So far I’m very happy with my new Sportage. The only thing I would f the car I chose. It was a pretty quick price for it being my first car purchase. So far I’m very happy with my new Sportage. The only thing I would fix is when they washed the car there were a lot of water spots left and they also left some used paper floor mats under the driver seat. Other than that a great experience. More

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We had the most smooth amazing experience with the purchase of our Hyundai with Kenia !She is personal and very professional. We will highly recommend her any day of the week. Thank you for making our purchase of our Hyundai with Kenia !She is personal and very professional. We will highly recommend her any day of the week. Thank you for making our car buying easy! More

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