Kevin Bancroft
Kevin Bancroft at Empire Ford Inc.

Kevin Bancroft

New Car Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.6
142 Reviews

Dealership Experience

43 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

ford certified

4.6

142 Reviews

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142 Reviews of Kevin Bancroft

July 16, 2026

Dealership Rating
Employee Rating

They always get me in within a day or so. .. They take their time to explain what was done and Alexia in service if great! More

by powderprots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Gauthier, Alexia Perez

Jul 17, 2026

Empire Ford Inc. responded

Thank you for taking the time to share your experience with us! We're glad to hear that we provided great service. We will be sure to pass along your kind words to the team.

July 13, 2026

Dealership Rating
Employee Rating

I’m xx waiting for the car we purchased back in May, just terrible,period More

by SandraLee425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 17, 2026

Empire Ford Inc. responded

This is certainly not the standard of service we aim to provide, and we want to look into this immediately to find out what is causing this delay. Please reach out to us directly so we can get you a clear update on your vehicle, and work to resolve this for you as quickly as possible.

May 08, 2026

Dealership Rating
Employee Rating

I was not looking forward to the hassle of purchasing a new commercial van. Mr. Bancroft and the team at Empire Ford made the process not only easy, but enjoyable. If I could give more stars, I would. From More

by blake.farnsworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Empire Ford Inc. responded

Thank you for your kind words and review Blake! We are happy to hear we could help make your purchase easy.

April 18, 2026

Dealership Rating
Employee Rating

Kevin handled my purchase issues immediately and took complete charge. He was great! Fall River Ford was good to deal with. More

by sheilae1
Recommend Dealer
Yes
Apr 22, 2026

Empire Ford Inc. responded

Thank you for the feedback! We’re so glad Kevin could step in and take charge of your purchase process to get everything handled immediately. We aim to make every transaction at Fall River Ford as smooth as possible, and it’s great to hear Kevin hit the mark for you. We appreciate your business!

April 16, 2026

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Employee Rating

Kevin Bancroft made the entire process easy with good communication during and after the sale. From the initial phone contact, making the deal and picking the vehicle up, everything went smoothly. More

by derek78
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 22, 2026

Empire Ford Inc. responded

Thank you for the kind words! We’re so glad Kevin Bancroft could make the process smooth and easy for you. Excellent communication is something we strive for from the first phone call to long after you’ve driven off the lot. We’ll be sure to share your feedback with Kevin—enjoy your new vehicle!

March 08, 2026

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Employee Rating

Kevin from sales was very helpful. This was my second experience and both had good results More

by allcaperemodelinginc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 29, 2026

Dealership Rating
Employee Rating

Jeremy was incredibly helpful when we were buying a used car from Empire. He followed up on everything. More

by suecurtis
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2026

Empire Ford Inc. responded

We appreciate your review! It’s great to hear Jeremy took such good care of you and followed up on everything. Thank you for choosing Empire!

December 30, 2025

Dealership Rating
Employee Rating

I spent a lot of money on my Ford 150 and was extremely disappointed to be told I would have to pay for a second key fob because Kevin could not find it. Kevin, I was hoping I’d get a response from you. More

by BRISTOLHOUSEPAINTING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 10, 2025

Dealership Rating
Employee Rating

I recently purchased the new Ford Harley-Davidson Edition Super Duty truck, and I couldn’t be happier with the entire experience. From the moment I walked in, Kevin Bancroft proved to be one of the best sale More

by jeff@evolutionironusa.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Torres

December 05, 2025

Dealership Rating
Employee Rating

My company has bought multiple trucks from empire ford. We’ve never had an issue thanks to Kevin Bancroft. He’s the best at what he does! More

by ultramagsteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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