Kevin Bancroft
Kevin Bancroft at Empire Ford Inc.
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Kevin Bancroft | Page 2

New Car Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.7
107 Reviews

Dealership Experience

41 yrs, 10 mos

Industry Experience

41 yrs, 10 mos

Specialties & Trainings

ford certified

4.7

107 Reviews

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107 Reviews of Kevin Bancroft

May 18, 2023

Dealership Rating
Employee Rating

I purchased a new car about a month ago. I worked with Juan Bautista Rodriguez , Kevin B and Roberto P . Everyone was very professional and a lot of help, I highly recommend going to see the More

by Jebbuilding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez , Juan Bautista-Rodriguez

May 31, 2023

Empire Ford Inc. responded

Dear Jbbuilding, Congratulations on the purchase of your new car! Thank you for sharing your experience and for mentioning Juan, Kevin B and Roberto by name!

May 17, 2023

Dealership Rating
Employee Rating

They take care of us the customer at all times. From sales to service one call does it all thank you 👍 purchased F250 More

by thecamarafamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2023

Empire Ford Inc. responded

Dear thecamarafamily, Congratulations on the purchase of your F250! Thank you for the 5-star review. We truly appreciate your business!

April 22, 2023

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Employee Rating

I worked with Juan and Kevin Bancroft as well as Roberto on the purchase of my new car.Everyone was great to work with. I highly recommend giving them a chance if you are in the market for a new or used car More

by Jebbuilding
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez, David Pacheco , Juan Bautista-Rodriguez

May 09, 2023

Empire Ford Inc. responded

Dear Jebbuilding, Thank you so much for the wonderful feedback regarding your experience with Empire Ford, especially Juan and Kevin. Thank you for your business!

April 15, 2023

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I went there for a recall on my 2021 Bronco Sport. While I was waiting I took a walk thru your parking lot and came upon a New Bronco Sport in my Favorite color Blue. I fell hard for that Blue, I jus More

by JAD67428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert McMahon , Kevin an Robert

Apr 18, 2023

Empire Ford Inc. responded

Dear JAD67428, Wow, that's the perfect scenario! We're so glad we had exactly what you were looking for and were able to "make a deal you couldn't refuse!" Thank you for your business!

April 02, 2023

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Employee Rating

THIS IS MY FIRST EXPERIENCE OF BUYING FROM EMPIRE. WEWERE A LONG TIME CUSTOMER WHEN IT WAS KNOWN AS ASHLEY FORD. EMPIRE STAFF VERY KNOWLEDGEABLE. AND FRIENDLY AND IT WAS A GOOD EXPERIENCE OVERALL. More

by vertexjigs
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Apr 03, 2023

Empire Ford Inc. responded

Dear vertexjigs, Thank you so much for your comments and feedback. We appreciate you choosing Empire Ford and we're pleased you found John Silva and Kevin Bancroft "very helpful." Welcome to the Empire Ford family!

March 16, 2023

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Great dealership! ! The people are friendly and knowledgeable. They were so easy to work with on our recent vehicle purchase. Highly recommend Empire Ford! More

by missiejtp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 23, 2023

Empire Ford Inc. responded

Dear missiejtp, Thank you so much for your review! We're so pleased to hear that our staff was "friendly and knowledgeable" and "easy to work with! Congratulations on you new vehicle purchase!

March 14, 2023

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One of the top vehicle buying experiences I have ever had from start to finish. Great communication. no gimmicks or games they did exactly what they said they were going to do from day one. Everybody at Empi More

by tugboat49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

Empire Ford Inc. responded

Dear tugboat49, We are thrilled to hear how pleased you were with your experience here at Empire Ford! Thank you for sharing your comments about "great communication, no gimmicks or games" and that you were pleased with our sales, service, parts & finance departments! We appreciate your feedback. :)

March 04, 2023

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What an awesome experience shopping for a new vehicle , a large inventory like no other . The staff made me feel like family. Would highly recommend if your in need of a new vehicle . More

by brianknight1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Silva, Roberto Perez

Mar 07, 2023

Empire Ford Inc. responded

Dear brianknight1968, Thank you for the awesome review and for taking the time to share your experience. We're so glad you were treated like family and we thank you for the recommendation! Safe Travels!

January 25, 2023

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Employee Rating

I had a great experience buying a 2023 Ford Maverick from Empire New Bedford. Because of the unique requirements for ordering a Maverick (orders were open only for a few days) most of the initial transaction More

by rick-lebel2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira, Roberto Perez

Jan 30, 2023

Empire Ford Inc. responded

Dear Rick-Lebel2, Congratulations on the purchase of your new 2023 Maverick!!! Thank you for sharing your experience and for mentioning Kevin P., Kevin B and Roberto by name. We are so pleased to hear that your experience went smoothly.

January 05, 2023

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Employee Rating

Came to buy out my lease. Was grateful that the dealer honored the price in the lease contract considering stories heard about other’s experiences in the current car market. F More

by mtfordfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira, Roberto Perez

Jan 06, 2023

Empire Ford Inc. responded

Dear mtfordfan, We appreciate you sharing your experience about turning in your lease and purchasing a new vehicle. This current market is like no other market we've seen before. We're happy to hear you were pleased with your experience here at Empire. Please let us know what we can do differently to raise our rating from a 4-star to a 5-star, which is what we strive for. Thank you.

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