Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
152 Reviews
4.7

152 Reviews

Write a Review

Industry Experience

13 yrs, 2 mos

152 Reviews of Kevin Bicknell

November 23, 2025

Dealership Rating
Employee Rating

Manny and Francisco were awesome. They were attentive, and very assistive in my problem. I was able to get things done with them. I plan on being back. More

by jessekasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado

Report | Print
Nov 23, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 23, 2025

Dealership Rating
Employee Rating

Fast and great service good customer service recommended others to go there thank you for service More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado

Report | Print
Oct 23, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 22, 2025

Dealership Rating
Employee Rating

Always helpful, warm and kind willing to hear you out and address your needs thank you! More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Report | Print
Oct 22, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2025

Dealership Rating
Employee Rating

Thank you for your good service, fast and friendly. The service staff are knowledgale and helpful. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Report | Print
Oct 17, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 14, 2025

Dealership Rating
Employee Rating

Excellent, prompt, friendly service! I would highly recommend this service center! I am planning to return on my next visit to the area! More

by flora.hunah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Lana Lee, Albert McLing , Francisco

Report | Print
Oct 14, 2025

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 14, 2025

Dealership Rating
Employee Rating

I had to wait over 3 1/2 hours to have my oil change. I felt ignored. You should offer appointments for oil changes. More

by Derrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 18, 2025

Klamath Falls Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 11, 2025

Dealership Rating
Employee Rating

Excellent service. Didn't have appointment but worked us in. Couldn't fix our problem but didn't charge us. Not use to this kind of service, but nice to see service More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 11, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 07, 2025

Dealership Rating
Employee Rating

Very friendly staff 💯 really recommend they help me with what I need it to get done on my car More

by monicar2748monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Report | Print
Oct 07, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 05, 2025

Dealership Rating
Employee Rating

Facility is clean and organized with personnel who appear to be the same over years of visits More

by Bayard
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Report | Print
Oct 05, 2025

Klamath Falls Toyota responded

Thank you for your very kind review. Matt, Kevin, Albert, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 03, 2025

Dealership Rating
Employee Rating

Very fast service walked in and was out the door in a hour. Very clean and great people More

by laceyjmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Report | Print
Oct 03, 2025

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1
2
...
16

Dealership Inventory (241 Vehicles)

new 2025 Toyota 4Runner car, priced at $56,733
2025 Toyota 4Runner
new
Everest exterior
Automatic
Four-wheel Drive
$56,733
View Details
new 2026 Toyota Sequoia car, priced at $82,752
2026 Toyota Sequoia
new
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$82,752
View Details
used 2024 Subaru Forester car, priced at $31,997
2024 Subaru Forester
used
Crystal Black Silica exterior
Automatic
All-wheel Drive
$31,997
View Details
used 2024 Toyota Highlander Hybrid car, priced at $54,558
2024 Toyota Highlander Hybrid
used
Moon Dust exterior
Automatic
All-wheel Drive
$54,558
View Details
used 2018 Toyota Tundra car, priced at $29,657
2018 Toyota Tundra
used
Silver Sky Metallic exterior
Automatic
Four-wheel Drive
$29,657
View Details
used 2015 Toyota Camry car, priced at $18,942
2015 Toyota Camry
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
$18,942
View Details
View All Inventory