Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell | Page 2

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.9
41 Reviews
4.9

41 Reviews

Write a Review

Industry Experience

11 yrs, 8 mos

41 Reviews of Kevin Bicknell

November 12, 2023

Dealership Rating
Employee Rating

They made our transaction smooth and convenient. The delivery driver was fantastic. Thank you again. More

by luke32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Nov 12, 2023

Klamath Falls Toyota responded

Luke, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 09, 2022

Dealership Rating
Employee Rating

I walked in stating that I owe the staff an apology because the day before while confirming this appointment I expressed that I believed I was being overcharged for work I did not understand so I neede More

by oldcountrylawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Sep 13, 2022

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lithia Toyota of Klamath Falls Team

June 24, 2022

Dealership Rating
Employee Rating

Excellent customer service! Came into service my 2021 Tundra, saw the car I wanted, answered all question and took a test drive. Had me out the door with my new Corolla SE hatc More

by Dmhighlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado , Travis

Jun 28, 2022

Klamath Falls Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Lithia Toyota of Klamath Falls Team

October 13, 2021

Dealership Rating
Employee Rating

Made a appointment for service online and was told the appointment was worthless. Why do you have that option on the web site. Time to fix it! Thanks for the service department to get my truck done fast More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Oct 15, 2021

Klamath Falls Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Toyota of Klamath Falls, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lithia Toyota of Klamath Falls Team

July 29, 2021

Dealership Rating
Employee Rating

Excellent staff. All are very professional, answer questions, and make sure a happy customer. Wouldn’t take my truck anywhere else. When ready for new vehicle this is where I’ll go. More

by LDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Klamath Falls Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lithia Toyota of Klamath Falls Team

Aug 02, 2021

LDL responded

Thanks for all your hard work & taking excellent care of my truck. Larry D. Luers

December 19, 2019

Dealership Rating
Employee Rating

All the employees in the service dept and sales were very helpful. Service took the time to explain the mechanism of my all wheel drive. More

by equinebuilt
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes

November 27, 2019

Dealership Rating
Employee Rating

Good Service I don't usually do reviews, but I have nothing but good to say about Lithia Toyota. All employees I have dealt with are pleasant, and helpful. Defin More

by owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 23, 2019

Dealership Rating
Employee Rating

Oil Change It was a very pleasant experience. The work was performed very fast and the mechanic was very friendly. He came an spoke to me about my tire issue a More

by Mweisko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 07, 2019

Dealership Rating
Employee Rating

Excellent service. Everything was clearly explained, and my vehicle was ready when they said it would be. The waiting room had a desk and plugs for computer use while I waited. More

by Marj
Recommend Dealer
Yes

August 07, 2019

Dealership Rating
Employee Rating

Owner of Toyota They seem to be faster than the other dealership. But when I needed new brake shoes it took them quite a while before they got the parts and got them More

by Claudette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Not sure what their names where.

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