Kevin Carbaugh

I’ve taken my car to have its oil changed at a few other locations and never received the same quality service or repairs as I do when I go to Dehaven. For example, a tire rotation is included in their oil locations and never received the same quality service or repairs as I do when I go to Dehaven. For example, a tire rotation is included in their oil change service. I now only take my car to Dehaven because I know the wonderful and consistent work they do. I highly recommend them to anyone. More

by kiradanae82 Verified Customer Verified Customer

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Kevin was courteous and efficient. My repairs were completed in an appropriate amount of time. The snacks in the waiting area are a nice touch. My repairs were completed in an appropriate amount of time. The snacks in the waiting area are a nice touch. More

by jheim0528 Verified Customer Verified Customer

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Excellent customer service, and vehicle service every time I visit or have an issue with my vehicle. Highly recommend!! time I visit or have an issue with my vehicle. Highly recommend!! More

by rdnbar Verified Customer Verified Customer

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The much needed oil change and inspection which I do as required and deep down I know it as insurance. Inspection shows rear breaks are in the next visit. No surprises helps the wallet. required and deep down I know it as insurance. Inspection shows rear breaks are in the next visit. No surprises helps the wallet. More

by bmjdad Verified Customer Verified Customer

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Great service and I enjoy the comfy waiting room…. Refreshment’s As well!! Five ⭐️ stars! Refreshment’s As well!! Five ⭐️ stars! More

by BWOODSCAPE Verified Customer Verified Customer

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I had an oil change and tire rotation done using a mailed coupon for $89.99. When I paid the bill was $95.57 with a price increase. Not sure why they didn't honor the coupon and they started charging for usi coupon for $89.99. When I paid the bill was $95.57 with a price increase. Not sure why they didn't honor the coupon and they started charging for using a GM credit card too. Kevin explained it to me, it wasn't a problem. I will know next time. Thanks Kevin for your help. More

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Didn't call back as promised. Didn't work on truck in timely manner. Would not honor warranty. Inflated hours for service. Didn't work on truck in timely manner. Would not honor warranty. Inflated hours for service. More

by TJHMETPMP Verified Customer Verified Customer

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Pleasant experience as usual. Always friendly and fast to get service finished. Well done again. Always friendly and fast to get service finished. Well done again. More

by jjvanbuskirk Verified Customer Verified Customer

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My rating is low because I brought my truck in to the dealership for the 3rd time for the same reason. Today was a total waste of my time and that is very frustrating. I'm questioning my purchase from de dealership for the 3rd time for the same reason. Today was a total waste of my time and that is very frustrating. I'm questioning my purchase from dehaven and chevrolet. More

by hsousley Verified Customer Verified Customer

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Expressed concerns about the Accelerator Pedal Position Sensor and Vacuum pump on my 2018 Malibu as they are prone to fail and the employee explained that without a check engine light or the codes GM won't Sensor and Vacuum pump on my 2018 Malibu as they are prone to fail and the employee explained that without a check engine light or the codes GM won't approve the repair/s that's all fine and dandy as that's what I expected, said employee then said to "beat on it" to get the check engine light or code to come back which is absolutely horrendous advice when the Vacuum pumps are known to shrapnel metal inside of the engine when they fail due to a bad design by GM More

by austindr316 Verified Customer Verified Customer

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