Kevin Commissiong | Page 7

Had no intention of purchasing a new car, but the service was excellent and I loved the car. Truly appreciated the honesty and knowledge shared with my new car! was excellent and I loved the car. Truly appreciated the honesty and knowledge shared with my new car! More

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Overall a good team there. Cris D was my service advisor. Appears to be a clean environment advisor. Appears to be a clean environment More

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We were fortunate to find exactly the vehicle we were looking for on the lot at Capital BWM. Kevin Commissiong and the team at Capital BMW provided a car buying experience far superior to any we have eve looking for on the lot at Capital BWM. Kevin Commissiong and the team at Capital BMW provided a car buying experience far superior to any we have ever had. Kevin was able to provide all of the information we needed to make an educators purchasing decision and because of the work he did behind the scenes, the transaction itself was quick and painless. Thanks Kevin! More

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First, I want to say that I’m thankful my CA Kevin Commissiong reached out to me to give me the opportunity to order a car that I highly love, the X4. The wait as I heard was not long, but to me, two Commissiong reached out to me to give me the opportunity to order a car that I highly love, the X4. The wait as I heard was not long, but to me, two months wait is extremely exhausting especially when you’re not fully aware of the process. Kevin was great at answering my questions during the process even though several times it took a while to receive a response. I feel that my experience was not perfect and could have been done better especially when trying to close the deal and take possession of the car. I was asked if I was able to take possession of the X4 that day and I replied yes I could. I was advised to send over my hubby and my drivers license and insurance card so everything will be taken care of before I get there and it will be a quick in and out. Submitted requested information. I even left work 3 hours early to make sure I made it on time. Get there and Kevin stated he was not aware I was coming and he requested DL and insurance card again. Provided again but explained I had already provided him with the information through our texts and he knew I was coming. We was not introduced to the service department. I offered to buy weather mats, but he advised that he would try to see if he could locate some because the service center had closed. We made it there around 4:30 and by this time we had been there for 2 hours just sitting. We did take a quick test drive before that. I assumed financing had been taken care of because I asked several times throughout the wait of my delivery and after I put down a $5000 deposit if financing would be an issue and he stated that his manager said it wouldn’t be. He first said, BMW was financing us and then he come back and said they’re sending our credit to multiple banks. To this day, I do not see where BMW FS pulled our credit. All in all, we were at the dealership until almost 7:30pm. We were promised gas in the car. We got ready to leave the dealership because we were the last ones and the X4 only had 22 miles left for gas on it. It seemed like, we were just being fed a bunch of BS so I’m not sure why the request for my feedback since my first time new car buying experience was ruined and there wasn’t any great customer service. I think a little training, he would be a great Salesman. My experience was not great outside of him contacting me to order the X4. More

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I had a great experience buying a car here. Kevin is very professional and super friendly in addressing any issues I have. They offer a fair price and honest buying process. The service is so nice that the m professional and super friendly in addressing any issues I have. They offer a fair price and honest buying process. The service is so nice that the moment I walked in I’m already willing to make a purchase from them! More

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We had a great experience at this place with Kevin and everyone else. They are very professional, offering you a fairly honest deal from the beginning ( in my opinion lol ). The moment I walked in and bee everyone else. They are very professional, offering you a fairly honest deal from the beginning ( in my opinion lol ). The moment I walked in and been treated so nicely just made me so much willingly to buy a car from them. More

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Great customer service and selection of premium vehicles! Knowledgeable staff assisted in the purchase of vehicle! Knowledgeable staff assisted in the purchase of vehicle! More

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We searched multiple dealerships and vehicles from the surrounding area. Mike Tizzani is one of the reasons that we chose a BMW and this dealership. He made the entire process as easy as possible. The tea surrounding area. Mike Tizzani is one of the reasons that we chose a BMW and this dealership. He made the entire process as easy as possible. The team as a whole made the painful process of purchasing a vehicle as smooth as possible and pleasant. Mike was extremely courteous and attentive. He even took the extra step to follow up after our purchase with any questions we had. I wish all car buying experiences were this pleasant. More

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Claude Rabbath was such a pleasure to work with. Absolutely the most painless car buying experience! He could not have been more knowledgeable and accommodating. I’m looking forward to fun driving Absolutely the most painless car buying experience! He could not have been more knowledgeable and accommodating. I’m looking forward to fun driving experiences! More

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Kevin was a pleasure to work with. Easy transaction! I Love my new BMW X3! Sporty and stylish! Love my new BMW X3! Sporty and stylish! More

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