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Kevin Gallagher
Kevin Gallagher | Page 6
Service Manager
Nucar Toyota of Norwood
277 Providence Highway
Norwood, MA 02062
59 Reviews
59 Reviews of Kevin Gallagher
October 03, 2019
Warranty work I showed up early to my appointment and they were able to get me in early. They worked faster than they originally told me and the work was done well. I showed up early to my appointment and they were able to get me in early. They worked faster than they originally told me and the work was done well. The staff was very friendly and helpful. More
by Brooks
Verified Customer
Helpful 
September 26, 2019
Inspection sticker The service center other than just doh g my inspection sticker, also found a recall on my van and without notice did the recall and told me about it w The service center other than just doh g my inspection sticker, also found a recall on my van and without notice did the recall and told me about it when I picked it up. Other dealerships will sometimes tell you that you have to make an appointment another time to do the recall, but not the service team at both toyota. They do it right away for you, and not make you make an extra trip. Also I was a drive in, no appointment and they took me right away. That’s what I call service! More
by DIANA_FRAONE
Other Employees Tagged: Kyle Arruda, Kenny Lopez
September 16, 2019
The best The service advisor went over all the things that needs servicing thoroughly in detail while showing care for the customer. This was the best service The service advisor went over all the things that needs servicing thoroughly in detail while showing care for the customer. This was the best service experience I had in years. More
by JKWAN2015
August 06, 2019
Process was made as easy as possible. Kevin and Zach are great both very helpful and polite.l would also like to thank Charles Rose and John McCarthy and Muhman in finance for their prof Kevin and Zach are great both very helpful and polite.l would also like to thank Charles Rose and John McCarthy and Muhman in finance for their professionalism. More
by GWINT9
Other Employees Tagged: Zachary Apotheker
July 16, 2019
Excellent service My check engine light and a few others came on and I was treated by a wonderful team of people in the service department at Boch Toyota. Everything wa My check engine light and a few others came on and I was treated by a wonderful team of people in the service department at Boch Toyota. Everything was explained in detail. I was provided with a rental car as the work was completed over two days. My car is running well and I am very happy with the service provided. More
by Jmac of Needham
Other Employees Tagged: Jack Tu
July 10, 2019
Complaint to compliment, Kevin champions customers I called and spoke with a woman who a difficult time talking to me and understanding my needs. She put me on hold for a very long time. I believe I I called and spoke with a woman who a difficult time talking to me and understanding my needs. She put me on hold for a very long time. I believe I had to call back and I reached Kevin and from the minute he spoke to me I felt appreciated and valued as a customer. He had patience listening to my needs, easily accommodated my schedule , had sincere empathy for being left on hold and I hung up feeling prepared for going in for service. When I arrived he was there to greet me and made my transition to rental with kids and car seats easy. Kevin answered all of my questions with confidence and made me feel at ease. Picking up my car was simple and again he was there to make sure I was taken care of . I will be sharing my story with others and will be taking the rest of my cars to Boch in the future because I know even if I have a problem there’s a guy like Kevin who can step in and make things right. I would also like to commend the gentleman who took care of my rental car. He was very professional and prompt with providing me an adequate car to use for the day. More
by Mother Ocean
Other Employees Tagged: Cashier was very friendly as well during our brief interaction.
June 17, 2019
Very good Since I brought my 2016 rav4 I never go anywhere else to do service in my car there is a good customer service kevin was good thanks agai n for you Since I brought my 2016 rav4 I never go anywhere else to do service in my car there is a good customer service kevin was good thanks agai n for your service More
by CLYGARDLINE02
Other Employees Tagged: Samantha Elias
June 05, 2019
One year service Kevin was great and service done timely. Kevin was very friendly and explained everything thoroughly. Boch is a great dealership with great people w Kevin was great and service done timely. Kevin was very friendly and explained everything thoroughly. Boch is a great dealership with great people who take good care of all your automotive needs. Very satisfied with quality of work. More
by CBB129
June 04, 2019
Great! Had my 5,000 mile express service appointment and it was a painless, quick experience. I went on a Sunday afternoon so I waited about 45 minutes, whic Had my 5,000 mile express service appointment and it was a painless, quick experience. I went on a Sunday afternoon so I waited about 45 minutes, which is less time than I expected on a weekend. More
by SPRAGUESUSANE
Other Employees Tagged: Larry Dulski, Chris Gray, David Lin, Kevin Dasilva , Majed Abdalla, Kyle Arruda, Wilson Caceres, Matt Crane, Jack Tu
