Kevin Johnson

If I could give 0 or negative stars I would. The service department at this location is AWFUL!! I purchased my car when this location was Dan Obrien in 2020. So I can’t from the sales aspect The service department at this location is AWFUL!! I purchased my car when this location was Dan Obrien in 2020. So I can’t from the sales aspects on this location. Beyond rude and unprofessional customer service and very condescending attitudes from the maintenance/service department. I got a notice about potential issues with my Kia…says to bring it in at no cost to you over and over. But I was charged..my mechanic showed and expressed the issues with my Kia. That Kia knows about said issues and will fix it cause of the extended warranty and should bring it there. They didn’t test drive my car, didn’t perform tests with engine even warmed! They lied about uploading footage to the warranty department. There is so many other details I could get into about the lack of professionalism with the service department at this location but please take my word and go anywhere else. More

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i was greeted and checked in promptly. I was kept up to date with everything. Haley is verynperfessional and personable and i would give her 10 stars if I could. I was kept up to date with everything. Haley is verynperfessional and personable and i would give her 10 stars if I could. More

by DONITAS Verified Customer Verified Customer

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Helpful. Every one was friendly. Informative. Clean. Understanding of my circumstances. Will buy from them again if the opportunity arises Every one was friendly. Informative. Clean. Understanding of my circumstances. Will buy from them again if the opportunity arises More

by lauriew76 Verified Customer Verified Customer

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i came in for a rotate and balance the vibration I was feeling went away thank you feeling went away thank you More

by nmacoul Verified Customer Verified Customer

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Always the best experience at McFarland Kia, never have any issues. Would recommend to a friend any issues. Would recommend to a friend More

by nmasiero Verified Customer Verified Customer

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Great Place easy transactions in and out for service no xx Thanks a ton guys xx Thanks a ton guys More

by LAU2U72 Verified Customer Verified Customer

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Worst experience I’ve had. Avoid this place at all costs. Do not buy here. Avoid this place at all costs. Do not buy here. More

by marissa.dufresne Verified Customer Verified Customer

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Brady and his management were cartoonishly evil. The pressure was on from the moment I saw the car. They continuously talked about "how great the car was", which felt reasonable, if overexcited. Onc The pressure was on from the moment I saw the car. They continuously talked about "how great the car was", which felt reasonable, if overexcited. Once we got back to the dealership they were utterly insistent for a solid ten minutes that I NEEDED to buy THAT car, right then and there. They did not seem to understand the concept of looking at other vehicles and dealers before making a purchase. As an example, they said, verbatim, "Why don't we just save you the trouble of going to all those other places and just buy this one right now?" For a first-time car buyer I appreciate their demonstration of every single red flag in the industry in a single convenient experience. More

by lyft.imbecile815 Verified Customer Verified Customer

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Nick in sales and Eric in Finance were great! Waited a bit for detail of the car Waited a bit for detail of the car More

by tjreid67 Verified Customer Verified Customer

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