Kevin Laplanche | Page 2

Service was under warranty and performed as expected. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. More

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Every time we come in for a scheduled or even unscheduled service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming back! Thank You! More

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Kevin L in service is the best in the business. A wonderful experience every time I have an issue with the car. He does it right! Thanks Kevin wonderful experience every time I have an issue with the car. He does it right! Thanks Kevin More

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Ii want to give all thanks to Kevin Laplanche who made everything smooth. It was a visit for a factory recall of several items. Thanks! everything smooth. It was a visit for a factory recall of several items. Thanks! More

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Kevin Laplanche and Luis Gutierrez are a great contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. G contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. George Alonso . Lead tech of Miami . More

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My service advisor, Kevin, is always professional, keeps calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes Benz of Cutler Bay is consistently perfect. More

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Great service provided by Kevin. Car was ready at the time promised. Kevin kept me informed throughout the entire process. Always a great experience at MB of Cutler Bay time promised. Kevin kept me informed throughout the entire process. Always a great experience at MB of Cutler Bay More

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