Kevin MacKenzie | Page 14
Sales Manager
Westown Ford Lincoln
1312 West Morton Avenue
Jacksonville, IL 62650
Dealership Experience
4 yrs, 10 mos
Industry Experience
38 yrs, 11 mos
Languages Spoken
English
134 Reviews
Write a Review134 Reviews of Kevin MacKenzie
June 16, 2020
Great customer service!! Super friendly!! Great car buying experience!! Thank you :) I will buy another car from them in the future! I Highly recommended them! buying experience!! Thank you :) I will buy another car from them in the future! I Highly recommended them! More
Other Employees Tagged: Rick Stelling , All employees were wonderful!
May 22, 2020
oil change tire rotation new wiper blades every one was friendly and nice. job was done professionally and in a timely manner. The shop area was very clean and shields had been installed at every one was friendly and nice. job was done professionally and in a timely manner. The shop area was very clean and shields had been installed at the counters. More
Other Employees Tagged: Jim Birdsell , Joe Inendino, Brad Reese
March 02, 2020
It took a little longer than I expected but not by much. When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad. What I did like, I had no idea that my Ford Pass or whatever its called would pay for it. I was basically getting a damaged tire replaced. I thought the Ford Pass rewards were only for basic maintenance, so I did not even ask about it. Well, when it came time to pay my bill they informed me my Ford Pass covered the cost of the tire and the labor. I was fully prepared to write a check so that a pleasant surprise. They could have easily charged me the real cost and I would have not known any better. So hats off to them for making sure that the Ford Pass points get used even when you are not expecting it. Final thoughts...I bought this car here and now I have had a repair here. Neither went absolutely perfect, ( that's what it takes for me to give 5 stars ) but my complaints are minor and in my many years, I have yet to see a perfect dealership. I've only have had two experiences with Westown Ford, but at this time, I'm a pretty happy camper and I love my new Ecosport. More
Other Employees Tagged: Wade Muller