Kevin Martin

I would like to thank my salesperson, Kevin Martin! He went out of his way to answer all of my questions. We were able to find a great car for my son with his help. He went out of his way to answer all of my questions. We were able to find a great car for my son with his help. More

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Kevin made us feel very welcome and the process was surprisingly fast. Loved the service! surprisingly fast. Loved the service! More

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This was the worst experience I have ever had in purchasing a car. I called the dealership several times over a week and a half and no one ever got back with me. I finally was able to get ahold of a purchasing a car. I called the dealership several times over a week and a half and no one ever got back with me. I finally was able to get ahold of a sales manager and he got me in touch with the internet sales person named Kevin who said on multiple occasions that he would get back with me on my interest in buying a used car from the dealership. He never returned my calls or email messages. I heard back from "Brandi Moore" several times via email. "She" said she would get a sales person to contact me, but no one ever did. It turns out the Brandi (although the the sales manger said she was "upstairs" when I finally came to the dealership to look at the car I was interested in) is actual an Artificial Intelligence system that responds to customer's emails. Once my loan was approved from my Credit Union, I was given a "Lien Draft letter" to let the dealership know that my Credit Union would be sending them a check. I sent a copy of my Lien Letter, Proof of Insurance, and Divers Licenses to Kevin (the internet salesman) via text. When I asked if he received the documents, he never replied. When I arrived at the dealership to purchase the used vehicle, the sales manager told me that they do not accept lien letters! After becoming angry and frustrated and explaining all the troubles I had experienced up to this point, the sales manager (Mr. Wynn) said they would make an exception and accept the lien letter. I put a code reader in the car and there were no errors. I test drove the car in the parking lot and it appeared to run well. On my way home, several warning lights came on - traction control, engine power reduction, needing an oil change, and overheating. I tried to get to the next gas station, however, the car stopped running. When I tried to start the car up, the engine had "seized up" and would not longer start/run. DO NOT buy a used car from this dealership. More

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The dealership was easy to work with and has a great atmosphere (both facility and people). atmosphere (both facility and people). More

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I owned a Toyota Camry 2020 and switching over to Kia was the best decision I made! Michael and Kevin were amazing! They helped me get me into my dream car my Kia K5 GT! I would recommend my friend and famil the best decision I made! Michael and Kevin were amazing! They helped me get me into my dream car my Kia K5 GT! I would recommend my friend and family to go to Michael or Kevin for their cars! More

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After a few hiccups trying to get a new vehicle everything fell into place very nicely. Michal assured me to he would see it through and he did exactly that. everything fell into place very nicely. Michal assured me to he would see it through and he did exactly that. More

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This has been the best experience, Kevin made the entire process so fast and smooth. I am more than happy! process so fast and smooth. I am more than happy! More

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This was the absolute best experience that I’ve ever had with a dealership, AND I WORK AT ONE Kevin was super informative helpful and patient the desk managers and finance team are awesome there super profe with a dealership, AND I WORK AT ONE Kevin was super informative helpful and patient the desk managers and finance team are awesome there super professional yet kind definitely won’t be my last time purchasing a car from Kia of frisco and I for sure trust them with my service after my car buying experience. To the Kia frisco staff thanks so much you guys were great More

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