Kevin McCarthy

Gervais Ford was honorable in the entire process of buying a new truck. Bought a Maverick. Due to high demand and low availability some dealers have been driving new Mavericks for a short time and th buying a new truck. Bought a Maverick. Due to high demand and low availability some dealers have been driving new Mavericks for a short time and then selling well over MSRP as a used truck. Intentional and dishonest. Gervais Ford is "not" that type of dealership. They were concise with me and honored their word from beginning to end. More

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The Gervais group is always going over and above to make sure sales and service is convenient and fits my schedule. Thanks guys. sure sales and service is convenient and fits my schedule. Thanks guys. More

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Misleading, horrible communication between sales and finance dept. we were told the used vehicle we purchased couldn’t be taken home because of some repairs that were needed and we needed to wait 4 days finance dept. we were told the used vehicle we purchased couldn’t be taken home because of some repairs that were needed and we needed to wait 4 days, paid for vehicle and after the 4 days, we were told it would be another 3 days before we could take it. No offer of a loaner, when we asked of course there wasn’t any available. And every issue we had they had an excuse instead of a solution. Worst experience at a dealer ever, have had better experiences at a small used car lot than at Garvios Ford. More

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Absolutely love this dealership. My wife and I have purchased our last four vehicles from Gervais Ford. The sales team are honest, straightforward and have not pressured us into an My wife and I have purchased our last four vehicles from Gervais Ford. The sales team are honest, straightforward and have not pressured us into anything. I ordered a Bronco, and throughout the 18 month process, Gervais kept me constantly updated. The Quicklane department are both very talented and quick at what they do. Oil changes and tire rotations are conducted in a flash. I highly recommend Gervais Ford. More

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Received email 01/30/2023 stating the 2023 Ford Maverick Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and of Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and off I went. I originally ordered on 11/12/2021. It got rolled over to a 2023 on 09/16/2022. I have ordered previously from Gervais, and I can say that they have always been straight forward, no games. So, if you need a Ford got to Gervais Ford. Also, i have had my vehicles serviced here and again top-notch service, no surprises. More

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I just purchased my second Ford Edge from Gervais. They provided great service, they made the transaction smooth and stress free. Thank you to Billy A, Kevin M and Larry in finance department for you They provided great service, they made the transaction smooth and stress free. Thank you to Billy A, Kevin M and Larry in finance department for your efforts! More

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Picked up my 2021 Bronco Wildtrak Sasquatch a week ago and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up t and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up to take advantage of the huge demand, but Gervais didn't do that. This is my 2nd vehicle from them, I had a 2018 F150 Limited and they treated me right with that as well. If you're in the area and want to deal with a Family Owned Dealership that still takes customer service seriously, go see the team at Gervais Ford in Ayer, MA. Can't wait to see the Lightnings start hitting the lot!! More

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Great experience getting my new Ford Bronco through Gervais Ford, very helpful and informative during the purchase and financing. Gervais Ford, very helpful and informative during the purchase and financing. More

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Super happy with my experience. Ordered a new Maverick w John and while it may have taken a while to come (chip shortage / other delays aren't their fault anyways), I had no issues with the guys at Gervais John and while it may have taken a while to come (chip shortage / other delays aren't their fault anyways), I had no issues with the guys at Gervais and they treated me very fairly throughout the whole process. If you're looking to order a new vehicle through Ford, Gervais is a great choice. More

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My review is simple.Y'all had not given me any reason My review is simple. Y'all had not given me any reason not to smile. I honestly believe we all made out in positive ways. This referring to me, th My review is simple. Y'all had not given me any reason not to smile. I honestly believe we all made out in positive ways. This referring to me, the customer, choosing and driving away in a vehicle fitting my needs and desires. Gervais Ford receiving a trade in worth reselling with respect and reliability. Pleasant, caring, comforting employees, from different levels, all worth meeting and speaking with. I will be recommending a visit with y'all whenever the conversation sparks the sense of someone needing something I believe you could provide an answer to. Thanks again for your service, your reliability and most of all, my new friendships. Have a great day Along with a great Christmas if I don't see you before then. Phillip Hall 🙏 More

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