Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.9
151 Reviews
4.9

151 Reviews

Write a Review

151 Reviews of Kevin Proo

April 20, 2026

Dealership Rating
Employee Rating

Always a fast, thorough experience. Kevin always keeps me informed and updated on the status. More

by HILLARY.HINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 21, 2026

Germain Honda of Surprise responded

It is wonderful to know that you always enjoy a fast, thorough, and informative service experience. Thank you for leaving Kevin this positive feedback. See you down the road. Best Regards, Sassha Motz General Manager

April 20, 2026

Dealership Rating
Employee Rating

Kevin Proo was great to work with and was able to get me in and out in a timely manner. More

by jmcook91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 21, 2026

Germain Honda of Surprise responded

Kevin works hard to provide our valued guests with positive and efficient service, getting you quickly back on the road to go about your day. Best Regards, Sassha Motz General Manager

April 20, 2026

Dealership Rating
Employee Rating

Antonio was helpful, kind and efficient. I appreciate you taking care of my honda accord! More

by cestrada4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

Report | Print
Apr 21, 2026

Germain Honda of Surprise responded

We always enjoy hearing that our guests have received quality service from our amazing team. Thank you for sharing. Best Regards, Sassha Motz General Manager

April 17, 2026

Dealership Rating
Employee Rating

I visited Germain Honda for the first time a few months ago and I had the pleasure of being assisted by Kevin. He is extremely helpful, professional and knowledgeable and because of him and the elite servi More

by NIKKY.DOMINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Report | Print
Apr 18, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda! We’re thrilled to hear Kevin provided such helpful, professional, and knowledgeable service. We truly appreciate your support and look forward to welcoming you back again! Best Regards, Sassha Motz General Manager

April 09, 2026

Dealership Rating
Employee Rating

They are always quick and efficient ! The advisor explained everything thoroughly and updated us timely. We will be back! More

by buckman2387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 10, 2026

Germain Honda of Surprise responded

We truly value your business and appreciate your kind words and 5-star rating. Best Regards, Sassha Motz General Manager

April 07, 2026

Dealership Rating
Employee Rating

Great service people real friendly and everything was done real quick will recommend to family More

by SAGUAYO68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 10, 2026

Germain Honda of Surprise responded

Thank you for your business and kind recommendation. Our team works hard to ensure our guests' overall satisfaction. Best Regards, Sassha Motz General Manager

April 02, 2026

Dealership Rating
Employee Rating

Kevin was polite and professional during my appointment and followed up after my visit to make sure all of my questions were answered. More

by mcathymartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 02, 2026

Germain Honda of Surprise responded

We thank you for sharing your positive service experience with Kevin. Kevin is dedicated to customer satisfaction and we are pleased to know he took great care of you. Best Regards, Sassha Motz General Manager

April 01, 2026

Dealership Rating
Employee Rating

I was happy with the service too bad the price was so high. I live on social security. More

by sashipley49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 02, 2026

Germain Honda of Surprise responded

We thank you for choosing Germain and for sharing feedback about your visit. Best Regards, Sassha Motz General Manager

March 30, 2026

Dealership Rating
Employee Rating

Came in without an appointment last week. Fist time coming to Germain. Kevin greeted me and got the Pilot right in for service. He was very helpful and courteous. I really appreciated the tim More

by Brojer/Paw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re glad Kevin made your first visit smooth and took the time to review everything thoroughly. We look forward to seeing you again! Best Regards, Sassha Motz General Manager

March 26, 2026

Dealership Rating
Employee Rating

I bought the car from them less than 1 year and they would not give me any discount on the work the car needed. More

by 007azshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 27, 2026

Germain Honda of Surprise responded

We are sorry to learn of your experience with our team. Our goal is your overall satisfaction. Unfortunately, we are unable to locate any customer records using your username and would appreciate the opportunity to speak directly with you regarding your concern. At your convenience, please give me a call so we may discuss your concern. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

1
2
...
16

Dealership Inventory (264 Vehicles)

new 2026 Honda HR-V car, priced at $30,567
2026 Honda HR-V
new
Boost Blue Pearl exterior
CVT
All-wheel Drive
$30,567
View Details
new 2026 Honda CR-V car, priced at $33,789
2026 Honda CR-V
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
$33,789
View Details
new 2026 Honda Odyssey car, priced at $49,852
2026 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$49,852
View Details
new 2026 Honda Odyssey car, priced at $43,526
2026 Honda Odyssey
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
$43,526
View Details
new 2026 Honda CR-V car, priced at $36,781
2026 Honda CR-V
new
Canyon exterior
CVT
All-wheel Drive
$36,781
View Details
new 2026 Honda Odyssey car, priced at $49,426
2026 Honda Odyssey
new
Smoke Blue exterior
Automatic
Front-wheel Drive
$49,426
View Details
View All Inventory