Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.8
238 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 3 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

238 Reviews

Write a Review

238 Reviews of Nathan (Nate) Garcia

April 20, 2026

Dealership Rating
Employee Rating

Antonio was helpful, kind and efficient. I appreciate you taking care of my honda accord! More

by cestrada4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

Report | Print
Apr 21, 2026

Germain Honda of Surprise responded

We always enjoy hearing that our guests have received quality service from our amazing team. Thank you for sharing. Best Regards, Sassha Motz General Manager

April 14, 2026

Dealership Rating
Employee Rating

Originally quoted $1350 to replace satellite antenna. Dealer failed to get antenna tester as promised. After phone call from service manager, price was cut in half to $650. I bought antenna for $60 and B More

by champion89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 15, 2026

Germain Honda of Surprise responded

We’re sorry to hear of your disappointment following your recent visit to our service department. According to our records, your visit was related to concerns with the XM satellite radio not functioning properly. At the time, we did not have the specialized diagnostic tester available and promptly ordered it from Honda. We understand the delay of about a week was inconvenient and appreciate your patience. Once the tester arrived, we contacted you right away to return, and our team was able to determine that the antenna was not transmitting a signal. Replacing the antenna requires removal of the headliner and surrounding panels to ensure proper installation. To help offset the cost of the necessary OEM repair, we did extend a discount on the service. We appreciate the opportunity to address your concerns and are here if you would like to discuss this further. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

April 07, 2026

Dealership Rating
Employee Rating

Service department is great. I've been there for a massive issue and routine maintenance. Both experiences were positive and professional. Nathan is the best service tech. I More

by gabriellemalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 10, 2026

Germain Honda of Surprise responded

Thank you for your kind words and continued trust in our service department! We’re glad both your major repair and routine maintenance experiences have been positive. We truly appreciate your recommendation and are happy to hear Nathan consistently takes great care of you. Best Regards, Sassha Motz General Manager

April 03, 2026

Dealership Rating
Employee Rating

Called and was able to get in the n the same business day! Quick service and very friendly! More

by Tryingracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

April 01, 2026

Dealership Rating
Employee Rating

Fast service friendly customer service I always bring my vehicles here and will continue to do so with how I’m treated More

by dominiqueherdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 02, 2026

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. See your next time. Best Regards, Sassha Motz General Manager

April 01, 2026

Dealership Rating
Employee Rating

Nathan was polite and very professional. He kept me informed on the status of my vehicle. And he was great at getting me a ride hy. More

by SORIANOFATIMA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 02, 2026

Germain Honda of Surprise responded

Our team works hard to provide a positive and informative service experience. Thank you for highlighting Nathan and his efforts. Best Regards, Sassha Motz General Manager

March 30, 2026

Dealership Rating
Employee Rating

The team was fast, courteous, and professional. The staff gave accurate time estimates and cared that customers were satisfied. More

by c_bremer1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 31, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear our team provided fast, courteous, and professional service. It’s great to know the time estimates were accurate and that you felt our team genuinely cared about your satisfaction. We truly appreciate your support and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

March 30, 2026

Dealership Rating
Employee Rating

Very good experience. Nathan is a very professional and calm/cool as a service advisor. More

by Chapleskim
Recommend Dealer
Yes
Report | Print
Mar 31, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Germain Honda of Surprise. We want every experience to be “five stars”! We appreciate you taking the time to leave us this positive feedback! Best Regards, Sassha Motz General Manager

March 28, 2026

Dealership Rating
Employee Rating

Nathan is great to deal with in your service department and always has a great attitude. More

by Joe Beaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

Germain Honda of Surprise responded

We are fortunate to have Nathan on our team of professionals taking great care of our valued guests. Best Regards, Sassha Motz General Manager

March 26, 2026

Dealership Rating
Employee Rating

Nate is very thorough and professional He is willing to accommodate rides for me as well.. More

by jmasberg
Recommend Dealer
Yes
Report | Print
Mar 27, 2026

Germain Honda of Surprise responded

Nate and our team of professionals work hard to ensure all our guests' needs and expectations are met every time they visit. Thank you for taking the time to highlight Nate and his efforts. Best Regards, Sassha Motz General Manager

1
2
...
24

Dealership Inventory (269 Vehicles)

new 2026 Honda HR-V car, priced at $30,567
2026 Honda HR-V
new
Boost Blue Pearl exterior
CVT
All-wheel Drive
$30,567
View Details
new 2026 Honda CR-V car, priced at $37,212
2026 Honda CR-V
new
Platinum White Pearl exterior
CVT
All-wheel Drive
$37,212
View Details
2026 Honda CR-V
new
Platinum White Pearl exterior
FWD
$33,789
View Details
new 2026 Honda CR-V car, priced at $36,781
2026 Honda CR-V
new
Solar Silver Metallic exterior
CVT
All-wheel Drive
$36,781
View Details
new 2026 Honda Odyssey car, priced at $49,426
2026 Honda Odyssey
new
Smoke Blue exterior
Automatic
Front-wheel Drive
$49,426
View Details
new 2026 Honda CR-V car, priced at $36,781
2026 Honda CR-V
new
Canyon exterior
CVT
All-wheel Drive
$36,781
View Details
View All Inventory