Kevin was absolutely great to work with!
He consistently communicated with me and kept me informed with updates every step of the way. I really appreciated how attentive he was and how he ma
He consistently communicated with me and kept me informed with updates every step of the way. I really appreciated how attentive he was and how he made sure everything was taken care of in time. Thanks to his effort, my car was ready before the weekend, which took a lot of stress off my shoulders. His professionalism and dedication truly stood out.
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by Gina Navarrete
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2025 -
Germain Honda of Surprise responded
Gina, thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he was a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.
Best Regards,
Sassha Motz
General Manager
Kevin was very helpful and informative throughout the
entire process! Will definitely like to have him handle my vehicle again
entire process! Will definitely like to have him handle my vehicle again
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by isaacdiazjr1996
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2025 -
Germain Honda of Surprise responded
Thank you for taking the time to share your overall satisfaction with Kevin. We know he will be honored to assist with your future service needs.
Best Regards,
Sassha Motz
General Manager
Kevin gave me all the info I needed for my cars repairs
as far as cost an how long it would take and even help set me up with a rental at no extra cost. Great experience.
as far as cost an how long it would take and even help set me up with a rental at no extra cost. Great experience.
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by theeditor831
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2025 -
Germain Honda of Surprise responded
Thank you for your lovely feedback! We're pleased you received the best care and guidance from Kevin and the Germain Honda team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure.
Best Regards,
Sassha Motz
General Manager
Very pleased with service I received.
Thank you so much for the excellent customer service!!
Thank you so much for the excellent customer service!!
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by Jblaichjr
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2025 -
Germain Honda of Surprise responded
Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come!
Best Regards,
Sassha Motz
General Manager
Very nice dealership.
I was greeted promptly by Kevin, he kept me informed and vehicle was ready earlier than expected.
I was greeted promptly by Kevin, he kept me informed and vehicle was ready earlier than expected.
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by Ktwd
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2025 -
Germain Honda of Surprise responded
Your business and kind recommendation of Kevin and our team mean so much to us all. Thank you for choosing Germain.
Best Regards,
Sassha Motz
General Manager
Germain seems honest, friendly, thorough and efficient.
I will go back to them whenever my Honda needs service.
I will go back to them whenever my Honda needs service.
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by dwmarquardt
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2025 -
Germain Honda of Surprise responded
All great things we love to hear about our team. Thank you for choosing Germain. See you down the road.
Best Regards,
Sassha Motz
General Manager
A most stellar experience ~ friendly, comfortable, &
super speedy. I really could not have asked for better. I may switch dealerships to use Germain on a permanent basis!
super speedy. I really could not have asked for better. I may switch dealerships to use Germain on a permanent basis!
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by olgavision
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
The gentleman who helped me retrieve a forgotten item from my car, & the girl who suggested it. Both were wonderfully helpful.
Aug 29, 2025 -
Germain Honda of Surprise responded
Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with quality and efficient service. We do hope this is the beginning of a long and lasting relationship.
Best Regards,
Sassha Motz
General Manager
Just moved to Surprise.
Kevin Proo did a fantastic job for us. We will be back.
Kevin Proo did a fantastic job for us. We will be back.
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by Bdaniells
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2025 -
Germain Honda of Surprise responded
Welcome to Surprise. We thank you for choosing to service with our team here at Germain and for taking the time to leave Kevin this kind review.
Best Regards,
Sassha Motz
General Manager
I had an amazing experience at Germain Honda of Surprise
thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindnes
thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindness, professionalism, and efficiency. He kept me updated every step of the way, quickly arranged a rental, and had my AC repaired in no time.
As a military member, I truly appreciate how their excellent service allowed me to stay focused on my duties. Germain Honda of Surprise not only took great care of my car, but also of me as a customer. I highly recommend asking for Kevin if you need service—you’ll be in great hands!
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by amara
Service Price Transparency
Aug 25, 2025 -
Germain Honda of Surprise responded
We are so glad that your recent experience was amazing and for sharing it with the community. We always aim to go above and beyond in providing exceptional service to our clients. We hope that you continue to come for more amazing experiences with us. On behalf of our team, thank you for your service.
Best Regards,
Sassha Motz
General Manager
Fast and friendly service!
!! Kevin Proo is one of the vast people on staff!!! Thank you.
!! Kevin Proo is one of the vast people on staff!!! Thank you.
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by MICHAELM0721
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ty Crews
, Connner with the long hair!!!
Aug 22, 2025 -
Germain Honda of Surprise responded
We thank you for your business and for highlighting Kevin in this kind review. We know he looks forward to continuing to assist with your automotive service needs.
Best Regards,
Sassha Motz
General Manager
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