Kevyn Cruz
Kevyn Cruz at Lincoln of Wayne

Kevyn Cruz

Asst. Service Manager

Lincoln of Wayne

1910 State Route 23
Wayne, NJ 07470

4.0
65 Reviews

Kevyn joined our team as an Assistant in our Quick Service Lane and has since moved up to be one of our Client Advisors in Service. He has truly learned so much about the industry through the years! Kevyn is Bilingual and able to speak Spanish as well! One of his best traits is that he's always willing to learn. Favorite quote: "Enjoy Life"

4.0

65 Reviews

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Languages Spoken

Spanish Spanish

65 Reviews of Kevyn Cruz

February 17, 2024

Dealership Rating
Employee Rating

Lincoln of Wayne is the BEST in Sale’s staff who are over the Top in customer curtesy, and Product! Thank you Lincoln of Wayne!! More

by brunofedpba121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 23, 2023

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Had my MKC recently serviced and all went well. From loaner car to a timely delivery back to me it was a pleasant experience. Stephen the service manager is a class act all the way More

by honster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Rossi

December 15, 2022

Dealership Rating
Employee Rating

had my Lincoln 2 times in your shop, with same problem, never fixed properly, my car warranty ran out .10K repair out of my pocket. I'll never use this dealership More

by jank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 14, 2023

Lincoln of Wayne responded

I am so sorry to hear of your frustrations in Service. I would lover to learn more about your experience and see if there is anything I can do personally on your behalf. Please feel free to reach out to me anytime. Warranty Policy is rigid but possibly we can do some things for you directly outside of that. I look forward to hearing back. With Gratitude Peter Spina Jr - EVP & GM Lincoln Wayne& Ramsey 973-696-9700 x7226

November 14, 2022

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Employee Rating

Excellent service from the moment I pulled into the dealership beautiful waiting room and great communication with service advisor More

by CATHY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Lincoln of Wayne responded

Thank you so much for your kind words and positive feedback. I am so pleased to hear that you enjoyed your visit to our new facility. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

July 05, 2022

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Employee Rating

After spending over $250. 00 to replace the fuel tank housing etc., I had to fight with two of their employees to replace the lid that fell off two weeks later because they wa More

by pwolfe
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 12, 2022

Lincoln of Wayne responded

Mr. Wolfe I am so sorry that your experience with us was not as smooth as you expected. I assure you this is not in line with our goal for our guests experience either. There was a misunderstanding on our part as to the cause of the damage. I apologize for this. I am pleased to hear that Nick was able to get involved and resolve the issue for you. Our team is always wiling to work together and stand behind our repair process. My family and our team look to build relationships for life. We should have resolved this faster for you... we will learn from this experience I assure you. Thank you for your time and for the review. We strive to be better every day. Sincerely Peter Spina Jr - EVP & GM Lincoln - Wayne - Ramsey 973-696-9700 x7226

April 06, 2022

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Employee Rating

Lincoln of Wayne has serviced my last three cars over eight years. Everyone l ever came in contact with professional and friendly. WPC More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2022

Lincoln of Wayne responded

Thank you so much Walter for your continued loyalty and support. We are very grateful to have you be part of our Lincoln of Wayne family! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

March 04, 2022

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Employee Rating

They provide very good service. Even though they are currently operating out of temporary headquarters. More

by Rga10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Molfetas , Stephen Rossi

Mar 27, 2022

Lincoln of Wayne responded

Thank you so much for your kind words and positive feedback! I promise our new home will be worth the wait! An all new sanctuary for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

March 04, 2022

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Employee Rating

Under unusual circumstances with everything Going on with the construction of the new Building Lincoln of Wayne did not miss a beat With professional service toward their customer base. Everyone was More

by dominicklabianca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maria Federico , Matthew Georgatos

Aug 06, 2022

Lincoln of Wayne responded

Hi Mr. Labianca I wanted to write you a quick note with an update on construction. We appreciate your positive feedback last time. We are excited to say that we are just weeks away from moving into our new facility! A new home for you in the future! Thank you for your continued support. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

Aug 06, 2022

dominicklabianca responded

I have a very positive feeling about Lincoln of Wayne,their management and employees.. With a major transformation coming to the Endless days of construction and hard work This new home will be the best yet to take care Of all our needs. Continued Success. Sincerely Dominick labianca

February 28, 2022

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Employee Rating

My car and I are well taken care of Lincoln of Wayne. I am very pleased going to them for many years. More

by Raydonnashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Molfetas

Apr 14, 2022

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 02, 2022

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Employee Rating

this dealers service department is excellent all service personnel are friendly and professional i highly recommend them for purchasing or servicing your vehicle bruce cerra More

by sbjccerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2022

Lincoln of Wayne responded

Thank you so much for your support and for the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

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