Kim Caleo | Page 2

Appointment was on time. Kim was very professional and friendly. She wrote down my concerns and discussed solutions. After service, Kim addressed service provided, explain Kim was very professional and friendly. She wrote down my concerns and discussed solutions. After service, Kim addressed service provided, explained what services were covered under warranty and based on 2 issues I had down for servicing notified me repairs needed were not covered under warranty. (Rattle of overhead window that needed replacement foam barrier and clogged window washer. Expensive labor, but needed to be done) My Stinger is driving like a rocket with no rattling overhead window and my windshield is perfectly clean. I love this car and plan to keep it for mamy years to come. Thank you again for your excellent service. More

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Kim is great, enjoyed meeting her as our service adviser. She is very knowledgeable and explained what was necessary for our service. I won't hesitate to call her in the future for any service I may need. She is very knowledgeable and explained what was necessary for our service. I won't hesitate to call her in the future for any service I may need. More

by brianjan63 Verified Customer Verified Customer

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Very pleasant experience. Kim is great to work with. very personable and professional and she knows her stuff. Kim is great to work with. very personable and professional and she knows her stuff. More

by TJPMEDFORD Verified Customer Verified Customer

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Kim really went above and beyond to work with me around my hectic work schedule my hectic work schedule More

by SUZY_PETRO Verified Customer Verified Customer

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Kia was very helpful with the issue at hand. They covered the cost for the issue with my new car and covered the rental. Kim was great as well! She quickly got me checked in, kept in communicati They covered the cost for the issue with my new car and covered the rental. Kim was great as well! She quickly got me checked in, kept in communication with me and my husband and was able to explain the issue as well as deliver a timeline. I was disappointed that my brand new 2024 car was already having issues, but Kia did take care of the problem in the best way possible. More

by davidsonspirit32 Verified Customer Verified Customer

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Kim was absolutely amazing. I was shocked at the level of expertise and amazing customer service she had. She is the exactly the type of employee I would hire at my company. I was shocked at the level of expertise and amazing customer service she had. She is the exactly the type of employee I would hire at my company. More

by Kovach.cory Verified Customer Verified Customer

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Kim was very nice and professional during my visit. The waiting lounge is comfortable and I appreciated the water and snacks. The waiting lounge is comfortable and I appreciated the water and snacks. More

by DJPrinceton Verified Customer Verified Customer

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The entire building has a very strong scent. For those of us who have an allergy it makes this place painful. I understand even though you have an appointment that the tech may need some time to For those of us who have an allergy it makes this place painful. I understand even though you have an appointment that the tech may need some time to get to your car but, having to ask to have it looked at within the 2-hour time frame is not something I feel I should have to do. They need to schedule efficiently and not over book the techs. Kim and the tech were great and understanding trying to get me out of there as quickly as possible but, there is not even a bench outside to sit on and wait to get out of the smell. Management should care about their customers and their comfort while spending hours waiting. More

by OBLINA74 Verified Customer Verified Customer

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Greg Lapina in Sales gets five stars. Everyone was kind and helpful with my new vehicle. Everyone was kind and helpful with my new vehicle. More

by Wmmcfadden Verified Customer Verified Customer

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Kim was very nice and helpful, and she kept me up to date about my vehicle while I waited. My car was also cleaned when they were done with it, so that was a nice bonus. about my vehicle while I waited. My car was also cleaned when they were done with it, so that was a nice bonus. More

by MAGENSTEINWachs Verified Customer Verified Customer

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