Kim Larsen
Kim Larsen at Lester Glenn Chrysler Dodge Jeep RAM FIAT
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Kim Larsen

Customer Care Manager

Lester Glenn Chrysler Dodge Jeep RAM FIAT

1199 Route 37 W
Toms River, NJ 08755

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Kim Larsen

April 19, 2024

Dealership Rating
Employee Rating

Our Salesman did an awesome job of answering all our questions. The manager came over to thank us for our business and was extremely friendly. The finance guy did a terrific job of explaining the warran More

by JEWELGIRL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi JEWELGIRL1, Thank you for your review! We're thrilled to hear that your salesman, manager, and finance guy provided you with excellent service during your visit! Answering questions, showing appreciation, and explaining warranties are all important aspects of the car-buying experience, and we're glad they made it a delight for you! If you ever need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

March 27, 2024

Dealership Rating
Employee Rating

We are at the 3rd lease with Lester Glenn Jeep, Dennis always go above and beyond to make sure that we have the best care and satisfaction. More

by acrovadore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi acrovadore, Thank you for your continued loyalty! We're thrilled to hear that Dennis has consistently provided you with exceptional service and ensured your satisfaction throughout your leases! Going above and beyond for our customers is what we strive for, and we're glad that Dennis has been able to deliver on that promise! If you ever need anything else or want to share more about your experience, feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

February 17, 2024

Dealership Rating
Employee Rating

Everyone was awesome very nice and helpful I would buy another car from them it was worth it More

by TWIELICHOSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey TWIELICHOSKI, Thanks for sharing your feedback with us! We're thrilled to hear that everyone was awesome, nice, and helpful during your car-buying experience! Your satisfaction is important to us, and we're glad to hear that you would consider buying another car from us. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

December 05, 2023

Dealership Rating
Employee Rating

Steve was very helpful. He gave me all my options and was very honest with me! More

by JMHECKLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2023

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Jmheckler, Thank you for your positive feedback! We're glad to hear that Steve was very helpful, providing you with all your options and being honest! Your satisfaction is important to us! If there's anything else you'd like to share or if you have more feedback in the future, feel free to reach out! We're here for you, and we appreciate your trust in us! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 31, 2023

Dealership Rating
Employee Rating

I was greeted promptly. They were very courteous and concerned about my needs, and getting my issues taken care of. More

by FXSTCDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hello FXSTCDM, Thank you for sharing your experience! It's great to hear that you that the team was courteous and concerned about your needs. Taking care of your issues is our priority! If you ever have more feedback or need assistance in the future, don't hesitate to reach out. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 23, 2023

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Employee Rating

The wait wasn’t too long. I feel like my vehicle was thoroughly looked at More

by missbunny84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Allen, Bernie Helme

Aug 25, 2023

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi missbunny84, Thanks a bunch for sharing your feedback with us! We're glad to hear that the wait wasn't too long during your visit. It's fantastic that you feel your vehicle was thoroughly looked at, ensuring a comprehensive and satisfying service. If there's anything more you'd like to share or if you need assistance in the future, please don't hesitate to reach out. We're here to ensure your experiences with us are always excellent. Thanks again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

July 14, 2022

Dealership Rating
Employee Rating

Always a great experience! Kim Larsen and Kelly are fantastic and enjoy working with them More

by Mcconnelllkelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Petrolito, Kelly McConnell, Angelique Butler, Katelin Hopkins , Isabella Kane, Nathanael Wharton

March 24, 2021

Dealership Rating
Employee Rating

Spoke to Kim Larsen about turning in a lease and getting a Ram. She checked via phone and said they would buy the car because they had no Acadias on the lot. She said she would meet me and bring me right in More

by fjsangi1
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Cofer, Kim Larsen

Mar 25, 2021

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Frank, thank you for leaving feedback regarding your recent experience with our team. We understand there was some confusion over pricing for the Community Hero Program that you qualified for. Unfortunately, this haggle-free pricing is only available for in-stock units. The pricing provided was for an inbound unit that you were inquiring about. We understand that our Sales Manager, Ed Fiorvante, has been in touch with you to further assist you with your vehicle interest and request. We apologize for any confusion in this matter. If you have any further concerns, or need assistance, please do not hesitate to reach out to Ed who will be more than happy to assist you further. Thank you for your feedback!

August 13, 2020

Dealership Rating
Employee Rating

I contacted Kim aboutMy situation....I leased a Jeep I contacted Kim about My situation....I leased a Jeep Compass and want To my options to buy Out. She was very nice And gave me info about Buying More

by Johnmach777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Fiorvante, Brian Reeves

Oct 07, 2020

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

John, thank you so much for your kind words about Ed, Brian and Kim. We are happy to help assist customers with questions they might have, whether they were originally or customer or not. We love assisting customers and are so happy to hear we were able to answer some questions for you and review your options. Thank you for your feedback and for allowing us to assist you!

July 06, 2020

Dealership Rating
Employee Rating

Not mad, just disappointed. We visited Lester Glenn with hopes of purchasing our 2nd vehicle from them. Our salesman Anthony was very unorganized and he tried to juggle 2 sales a More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ed Fiorvante, Christina Petrolito , Anthony Corti, Rachel Zinkoski

Jul 09, 2020

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Brandon, we apologize that you did not receive the level of service we pride ourselves on providing to all of our customers. It is very rare, but at times, a sales representative may work with two customers at once. However, the situation certainly should have been handled better and we apologize for that. We understand our management team did get in touch with you. If we can assist you in any way in the future, please do not hesitate to reach out as we will do everything we can to provide you with the true Lester Glenn Experience during your next visit and prove to you that your previous experience is not the norm. Thank you for your feedback!

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