Kim Thomas

Simply the best. As stressful moments rank in life (marriage, child birth, divorce, buying a home, buying a car, etc), the experience I have, and have always had, at As stressful moments rank in life (marriage, child birth, divorce, buying a home, buying a car, etc), the experience I have, and have always had, at Five Star Ford in Dallas has been as stress free and enjoyable as just about anything I can think of with the same level of relative importance. The team that Brian Huth (GM) has assembled at Five Star Ford of Dallas is the best I’ve seen in the business. The culture is second to none. Every time I call or walk into this dealership, I’m made to feel like family. The culture is consistent from the GM down to the first person to greet you or answer the phone. Don’t know why I would ever go somewhere else. I love this place and it is 1000% because of the people there. More

Report | Print

Pros: Got a great deal and happy with purchase. Made it easy to handle the deal over email/phone so I don't have to come into dealership. Kim was very courteous/friendly and easy to work with. Made it easy to handle the deal over email/phone so I don't have to come into dealership. Kim was very courteous/friendly and easy to work with. Cons: Kim wasn't the best at replying to texts which I understand some people prefer phone convo as preferred method of communication. Few times I was completely ghosted after sending him a text. Direct phone calls work great for some but I (like most people in this modern age) am the type that prefers email text/email correspondence to help keep track and convenient response. Additionally, while this may have been a simple mistake, the finance team wrote up my contract incorrectly and overcharged me by thousands. It took many phone calls to explain that I am being over charged and they reluctantly fixed it. I'll give them benefit of the doubt that it was a mistake but the fact that I had to speak to 3 different people about how their math was wrong and their reluctance to accept their mistake made me wonder if they were trying to pull a fast one on me. In the end, the only thing matters is if I got a good car at a good price- which I did so I'll give them 4 stars instead of 3. More

Report | Print

Kim made the purchase experience a joy. He was the one that answered the phone and took it all the way. He’s an asset!! He was the one that answered the phone and took it all the way. He’s an asset!! More

Report | Print

left today with a 2025 bronco sport heritage! i am recently out of college and a first time buyer so this was definitely a daunting task, but kim really helped me feel comfortable though the whol i am recently out of college and a first time buyer so this was definitely a daunting task, but kim really helped me feel comfortable though the whole process. he was incredibly fast to respond and very knowledgeable. can't thank him enough! More

Report | Print

Excellent experience. I was searching all over Texas to find the exact vehicle I wanted. Finally found it at 5 Star Ford of Dallas. Since I live in San Antonio I contact I was searching all over Texas to find the exact vehicle I wanted. Finally found it at 5 Star Ford of Dallas. Since I live in San Antonio I contacted 5 Star Ford of Dallas originally on the internet. Spoke with Kim on the phone and followed up with emails. I must have drove them crazy with all the questions I had but they were patient and always responded quickly. When I arrived at 5 Star Ford of Dallas Kim was eagerly waiting. Everyone I spoke to was very friendly. Kim made sure that the experience went smoothly. It was worth the 5 hour drive to get my 2025 Ford Maverick from them. If they were closer I would be stopping in very frequently just to visit. More

Report | Print

everyone at the dealership was very friendly and helpful. the facility was very clean and neat. the facility was very clean and neat. More

Report | Print

I needed to downsize my vehicle due to a financial crunch I was experiencing. At the same time, I still owed a sizable amount on my then current car. I also needed to fell like I was getting a good deal and I was experiencing. At the same time, I still owed a sizable amount on my then current car. I also needed to fell like I was getting a good deal and getting all the optional equipment that I could. I'm delighted to say that Five Star Ford of Dallas met all of these requirements. And, believe me, it took quite a bit of negotiation to have this be the case. From the beginning they also made me feel like a valued three-time repeat buyer. Highly recommended dealer. More

Report | Print

Very friendly and professional in every aspect of the buying process. Well pleased could not be more satisfied. buying process. Well pleased could not be more satisfied. More

Report | Print

Loved Kim Thomas! He is fabulous to deal with and would recommend him if you are looking to buy a new car! He is fabulous to deal with and would recommend him if you are looking to buy a new car! More

Report | Print

My wife's lease was due, and my truck had almost 60,000 miles and was 2.5 years old. With Kim Thomas's help we were able to trade for two new vehicles with same specs as the old ones and lower our payment miles and was 2.5 years old. With Kim Thomas's help we were able to trade for two new vehicles with same specs as the old ones and lower our payments. Everything was completed by phone, text and email. Kim Thomas is the best and it was a Great experience! I have purchased multiple times at 5 Star Ford, and it will not be the last! More

Report | Print