Kimberly Barrows
Kimberly Barrows at Bedford Chrysler Dodge Jeep Ram
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Kimberly Barrows

Service

Bedford Chrysler Dodge Jeep Ram

531 N Bedford Rd
Bedford Hills, NY 10507

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4.9
43 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

12 yrs, 10 mos

4.9

43 Reviews

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43 Reviews of Kimberly Barrows

April 08, 2024

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Love the early Saturday option for service. Brought my car in for an oil change and was greeted with a smile from Kimberly. She was very kind and helpful. More

by neenz719
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Recommend Dealer
Yes
Apr 10, 2024

Bedford Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed the early Saturday service option and had a pleasant interaction with Kimberly. We strive to provide excellent customer service, and we appreciate your feedback. We hope to see you again soon!

April 06, 2024

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Vehicle was returned in worse condition then when dropped off for service. Parts installed incorrectly More

by Jeep1234
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Recommend Dealer
No

Other Employees Tagged: Warren Pandiscia

Apr 11, 2024

Bedford Chrysler Dodge Jeep Ram responded

We are concerned to hear that you were unsatisfied with your service. We want to hear more about your appointment so that we can ensure that your car gets the service it needs. Please don't hesitate to reach out to us when you can. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

March 11, 2024

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2023 grand Cherokee with 2 bad batteries. Service dept rep Kim had an attitude, condescending, very passive aggressive. Told it would take hours to diagnose the issue and it took a day and a More

by Drew
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Recommend Dealer
No

Other Employees Tagged: Sean Caulfield

Mar 14, 2024

Bedford Chrysler Dodge Jeep Ram responded

Hi Drew, we'd like to apologize for any negative experiences at your service appointment. We want to ensure that all of our customers receive the utmost customer service, and we'd like to work with you to resolve this issue. When you have a moment, please reach out to us. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

March 01, 2024

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They were extremely accommodating with offering a pick up to retrieve my car. The car was washed and clean. The service people were friendly and easy to deal with. I appreciated the communication also. They More

by Chelle5212003
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Recommend Dealer
Yes

Other Employees Tagged: Warren Pandiscia , Driver who picked me up

Mar 04, 2024

Bedford Chrysler Dodge Jeep Ram responded

Chelle, thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our team and that you found our communication and service to be top-notch. We look forward to welcoming you and your car back in the future!

February 29, 2024

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Always bring my Wrangler 4xe here. Service is quick, they are friendly, are knowledgeable and pay attention to details. More

by Mc
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Recommend Dealer
Yes
Mar 01, 2024

Bedford Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're thrilled to hear that you consistently have a great experience with us when bringing in your Wrangler 4xe!

February 09, 2024

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Very attentive and very personable, helpful and friendly customer service My needs were taken care of. More

by Cdecker054
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Recommend Dealer
Yes
Feb 12, 2024

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that our customer service team was attentive, personable, and helpful. It's our goal to ensure that all of our customers' needs are taken care of. We appreciate your feedback and hope to serve you again soon.

February 03, 2024

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Great experience Kim is awesome I was in and out in an hour and a half just like she said More

by Autonickmaff
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Recommend Dealer
Yes
Feb 05, 2024

Bedford Chrysler Dodge Jeep Ram responded

Hi there! Thank you for sharing your great experience with us. We're glad Kim provided an efficient and timely service. We strive to make every visit enjoyable and hassle-free. We appreciate your kind words and hope to serve you again soon!

January 29, 2024

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Bedford Jeep Dealership is absolutely a people, family friendly place to do business. I’ve been a customer for about 3 yrs . They are polite and helpful down to the last detail. I’m very pleased. If you’r More

by esmielynn
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Recommend Dealer
Yes
Jan 31, 2024

Bedford Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for being a loyal customer for the past 3 years. We're glad to hear that you find our dealership to be people and family friendly. We're always here to help with car sales and work within your budget.

January 18, 2024

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Dropped off my truck and service was done in a timely manner. Contacted me to let me know that it was finished. Great experience. Thank you Warren and Sean. More

by josh
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Recommend Dealer
Yes
Jan 19, 2024

Bedford Chrysler Dodge Jeep Ram responded

Hi Josh, thank you for taking the time to share your positive experience with us. We're thrilled to hear that our team provided you with great service and kept you informed throughout. We appreciate your business and hope to serve you again in the future.

January 09, 2024

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Kim M is the best thing since slice bread. She’s always there to help myself and my wife whenever we need her. The entire service staff there is the best I’ve ever dealt with Warren, Sea More

by m1hernandez
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Recommend Dealer
Yes
Jan 15, 2024

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your amazing review! We're thrilled to hear that Kim M and our service staff have been there for you and your wife when you needed assistance. We're grateful for your continued business with Bedford Jeep!

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