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Kirk Strickland

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Kirk Strickland

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Kirk Strickland | Page 4

Service Advisor

Garber Randall Buick GMC

5375 Thomas Road
Canandaigua , NY 14424

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4.7

58 Reviews

Overview Reviews (58) Inventory (478)

4.7

58 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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58 Reviews of Kirk Strickland

March 18, 2024

Dealership Rating

Employee Rating

Kirk was great! He squeezed me into the day's workload after a dead battery issue. Great service!!! He squeezed me into the day's workload after a dead battery issue. Great service!!! More

by JEANMERCANDETTI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 12, 2024 -

Garber Randall Buick GMC responded

We're so glad Kirk could squeeze you in to fix that dead battery for you at Garber Randall Buick GMC Cadillac! Thanks for sharing your positive experience- we appreciate it!

March 06, 2024

Dealership Rating

Employee Rating

everyone was helpful with the checkup as it was my first visit to the service area visit to the service area More

by GRACIE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 10, 2024 -

Garber Randall Buick GMC responded

Gracie, it's great to hear our service center team at Garber Randall Buick GMC Cadillac were helpful during your first service visit with us. Thank you for the 5-stars. We hope to see you back for any future servicing needs!

March 05, 2024

Dealership Rating

Employee Rating

Would like to see emergency service windows, Truck broke down over weekend and service was booked up through until Wednesday and truck wasn't repaired and ready for pickup at end of day Thursday. Other than down over weekend and service was booked up through until Wednesday and truck wasn't repaired and ready for pickup at end of day Thursday. Other than that Service was great getting truck repaired. More

by JERRY.ROGERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 10, 2024 -

Garber Randall Buick GMC responded

Jerry, we appreciate your feedback and understand the importance of timely service. We're glad to know that you were satisfied with our repair work at Garber Randall Buick GMC Cadillac. Thanks for sharing your experience!

March 02, 2024

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Employee Rating

Always excellent service. The service writers are always helpful and courteous. The technicians are first rate! The service writers are always helpful and courteous. The technicians are first rate! More

by GCOLF

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lynn Holcomb, Mathew Thomas, Justin Fichera, Dave Gordon, Stuart Reber, Michael Penna, Thomas Horton , Kyle

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Apr 10, 2024 -

Garber Randall Buick GMC responded

We're glad to know you've had consistently excellent service with us at Garber Randall Buick GMC Cadillac! Our team always aims to be helpful and courteous. Thanks for the review!

February 27, 2024

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Employee Rating

Great people! Great service! I’m from Ohio and drove 4 hours to buy a truck and will do it again when I’m ready to by another vehicle. Awesome all around. Great service! I’m from Ohio and drove 4 hours to buy a truck and will do it again when I’m ready to by another vehicle. Awesome all around. More

by BENSPRENGER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexandra Farnsworth, Sean Carroll, Sam Macaluso, Dave Gordon, Michael Penna, Thomas Horton, Benjamin Tomion

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Apr 10, 2024 -

Garber Randall Buick GMC responded

We're so glad to know that you had a great experience with us at Garber Randall Buick GMC Cadillac! It's wonderful to see our team left such an impression. Safe travels and we look forward to assisting you again when it's time for your next vehicle purchase!

February 24, 2024

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Employee Rating

Got an a appointment in a timely fashion. Staff was friendly, professional & knowledgeable. Car wash & vacuum was a plus! Staff was friendly, professional & knowledgeable. Car wash & vacuum was a plus! More

by PALERMOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Gordon, Michael Penna, Thomas Horton

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Apr 10, 2024 -

Garber Randall Buick GMC responded

We're glad to know you had a positive experience with our team at Garber Randall Buick GMC Cadillac. We always aim for timely appointments and top-notch service, including the car wash & vacuum! Thanks for sharing your feedback.

Apr 10, 2024 -

Garber Randall Buick GMC responded

February 07, 2024

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Employee Rating

Great service! I wouldn’t have my vehicle serviced anywhere else. Employees are very accommodating. I wouldn’t have my vehicle serviced anywhere else. Employees are very accommodating. More

by BUELL564

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Gordon, Michael Penna, Thomas Horton

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Feb 20, 2024 -

Garber Randall Buick GMC responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Garber Randall Buick GMC Cadillac team can do to help you, please don’t hesitate to ask! Safe travels.

January 26, 2024

Dealership Rating

Employee Rating

Very satisfied with sales and service. I’ve had my acadia going on three years now and service has been great! I’ve had my acadia going on three years now and service has been great! More

by SFRANCOIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Penna

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Feb 08, 2024 -

Garber Randall Buick GMC responded

We're delighted to know you've had a satisfying experience with our sales and service team at Garber Randall Buick GMC Cadillac. It's great that your Acadia has been serving you well for the past three years!

January 23, 2024

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Employee Rating

The service was done efficiently and in a timely manner I have been going to Randall for years they never disappoint have been going to Randall for years they never disappoint More

by JHARVEY100

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Gordon, Michael Penna, Thomas Horton

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Feb 06, 2024 -

Garber Randall Buick GMC responded

We're glad to know that our team at Garber Randall Buick GMC Cadillac has consistently provided you with efficient and timely service. Thanks for your loyalty over the years, we appreciate it!

January 21, 2024

Dealership Rating

Employee Rating

Always good service. Kurt is a great example of how to treat a customer. Thank! Kurt is a great example of how to treat a customer. Thank! More

by RCSDLTHINES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 05, 2024 -

Garber Randall Buick GMC responded

We are thrilled to see your positive review! The Garber Randall Buick GMC Cadillac team looks forward to your next visit with us. Take care!

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