Koeppel Subaru Service Department | Page 3

On Feb. 9th 2012, we bought our new 2012 Subaru Outback 3.6 Limited. I couldn't be happier with our decision on buying a Subaru. I have never owned a better car in performance, durability, and comfort. 3.6 Limited. I couldn't be happier with our decision on buying a Subaru. I have never owned a better car in performance, durability, and comfort. Nino Tiburzi was very helpful in explaining every detail of the car's performance. Financing was handled very professionally by their Business Manager, Maureen Heffernan. All our options were addressed completely. In their service department, Ross Sabatino was extremely courteous, and handled our service visit in a timely manner. I would not hesitate to recommend Koeppel Subaru to anyone in need of a new or used vehicle, since their sales, finance, and service team is top notch. Terry & Pete Mare More

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My search for a 2012 Legacy GT in Silver took a few months. I buy my cars, don't lease them so it's an important decision for me. I visited most of the dealerships on long island to scope things out a months. I buy my cars, don't lease them so it's an important decision for me. I visited most of the dealerships on long island to scope things out and thus dealt with a lot of sales people. My first impression of Koeppel was when I called them and spoke with Maureen. She was super friendly and helpful. Right from the start I was getting a good impression. I then visited the dealership and dealt with Sergey. He was the most knowledgable person i had dealt with to date. Most other dealerships weren't familiar with the GT specs. as he was. It was a pleasure dealing with him. At most other dealerships you get the pressure sell from the salesperson who then calls over the general manager who puts even more pressure on you to buy the car. Sergey was the opposite, he wanted me to make the decision on my own and just assisted me when i had questions. It was a great experience. I recommend the drive to long island city even if you live on long island or the tri-state area. It's worth the trip. I know this sounds like a lot of bull#*%$ but it's not, i dealt with that at the other dealships and was tired of it. In the end signing on the dotted line for my new 2012 GT was a no brainer. More

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The service manager and his staff went to great lengths to ensure that I paid as little as possible for my very significant repairs, getting the company to pick up nearly $3,000 of the cost. They did this to ensure that I paid as little as possible for my very significant repairs, getting the company to pick up nearly $3,000 of the cost. They did this by persuading Subaru to cover the cost under recalls that did not extend to my model year. The car was delivered on time and I even received a follow up call to make sure everything was working well. I can honestly say I've never encountered such good service. More

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I am in private banking, a business solely successful as a result of extraordinary customer service. I would hire 100 managers like Jimmy Bozza and Roy Rodriguez. Their dedication to excellence, attention t a result of extraordinary customer service. I would hire 100 managers like Jimmy Bozza and Roy Rodriguez. Their dedication to excellence, attention to detail, and willingness to go above and beyond is remarkable. The Koeppel Subaru dealership is incredibly lucky to have them on their team. More

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