Kristen Perwas | Page 8

Very pleased. I am very pleased with the professional manner and caring of Rocco my client rep. He made sure that I was fully satisfied with my purchase. I feel he I am very pleased with the professional manner and caring of Rocco my client rep. He made sure that I was fully satisfied with my purchase. I feel he went out of his way to accommodate me and answered all my questions. More

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First Class Operation Traveled 80 miles to buy my 750i from Prestige. Great location, beautiful building and showroom. Met with Fernando Cequeira and Lori Asserson, test Traveled 80 miles to buy my 750i from Prestige. Great location, beautiful building and showroom. Met with Fernando Cequeira and Lori Asserson, test drove a 2016 750i and decided on the spot this was the car. Lori and Fernando were professional and knowledgeable and helped guide me in placing a order for a 2017. Car arrived exactly when they said it would. Now if they could only control the weather, it rained on my new car all the way home from the dealership... More

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Simple, stress-free and enjoyable experience Lori is among the most knowledgeable salespeople I have had the pleasure of working with. She "gets" her client, she worked hard to ensure I received Lori is among the most knowledgeable salespeople I have had the pleasure of working with. She "gets" her client, she worked hard to ensure I received the perfect vehicle for me without any "hard sell". Simply put, she works hard to present a fair offer for an amazing product while having the patience and experience to easily deal with one-off type requests. I enjoyed every minute of the experience. More

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No Hassle This is my fourth experience at this dealership and my second time with Lori Asserson as my sales rep. She is easy to deal with, straightforward, hone This is my fourth experience at this dealership and my second time with Lori Asserson as my sales rep. She is easy to deal with, straightforward, honest, and no hassle. Her experience makes my car leasing process easy and fairly quick, which I appreciate. I highly recommend Lori. More

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Excellent service review Outstanding sales and service. We had a great experience and thank you very much. Mr. Thomasz Wygonik from Sales and Mr. Rosario From service were ex Outstanding sales and service. We had a great experience and thank you very much. Mr. Thomasz Wygonik from Sales and Mr. Rosario From service were excellent . Kristin Perwas gave a thorough explanation of the car. I want to thank the prestige dealership . More

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Complete Professionalism and Absolute Integrity I wanted to share my recent experience at Prestige BMW and what separates this dealership from others. While the physical building is very nice, it i I wanted to share my recent experience at Prestige BMW and what separates this dealership from others. While the physical building is very nice, it is all about the people and Prestige has assembled a terrific team. First and foremost, my salesperson, Lori Asserson, is truly best in class. She is incredibly knowledgeable about her product, she demonstrates absolute integrity and professionalism every step of the way, provides complete transparency and takes all the worry off the table. This is the second BMW I have gotten from Lori and I have consistently been impressed with her thoughtful and customer-focused approach during the entire sales process. She makes it very easy and very comfortable to make the purchase/lease with confidence. The team at Prestige seems uniformly excellent in my view. From Haley, the lease end inspection professional, to James Porrazzo, Finance Manager and an absolute pleasure to deal with, to Jim, another member of the Finance team who went out of his way to provide clarity around my program options without any undue pressure, to Dennis Clifford, my service advisor who always goes the extra mile for me, to Kristin Perwas, the Product Genius, who demonstrated complete professionalism and patience in taking me through all the features of my new vehicle, all of them were focused on providing me the best possible customer experience. Lori Asserson acts as the QB and ensures that each step of the process is performed at the highest standards and her standards are indeed quite high. In short, the Prestige Team treats its customers the way they would want to be treated: professionally, fairly, and thoughtfully. They are looking not for the "once and done" transaction but for the opportunity to build a relationship. So, if you are thinking about a BMW, I would recommend, without hesitation, that you seek out Lori Asserson and the Prestige Team. More

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Prestige BMW Staff and Service Staff went out of their way to be both accommodating and gracious. We have been buying BMWs from Prestige for years and have not been disappointed y Staff went out of their way to be both accommodating and gracious. We have been buying BMWs from Prestige for years and have not been disappointed yet. More

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Met all of my expectations and more!! This is my 2nd lease with Prestige BMW and the 2nd time that Lori has assisted me. My first lease was such a pleasant experience and I was excited to This is my 2nd lease with Prestige BMW and the 2nd time that Lori has assisted me. My first lease was such a pleasant experience and I was excited to work with Lori on this lease. She listen to my requests and met all of my expectations and more to find the perfect BMW. Jim explained the lease options and the paperwork was seamless. Kristen patiently explained the interior controls. Wonderful experience! More

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Above expectations This is my third car purchase from Prestige BMW and by far this was the best sales experience out of the 3. Gregg Scott called me to discuss my lease This is my third car purchase from Prestige BMW and by far this was the best sales experience out of the 3. Gregg Scott called me to discuss my lease options and we made an appointment for the following day. When we met he was very friendly, a great listener and willing to help. Overall I felt that he was on my side to make the experience a win-win. I made the decision that day without any pressure and was very pleased. I picked up the car 2 days later and was very happy to learn about the details and technology of the car by the rest of the team. Gregg even went out of the way to put the floor mats I purchased in the car for me. He called later that day to see how I liked the drive home. I would highly recommend working with Gregg and the team at Prestige BMW. Thanks again Gregg! More

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Professional I've dealt with this dealership for several years and have been impressed with how efficient the staff is. Whether my car had needed service or whethe I've dealt with this dealership for several years and have been impressed with how efficient the staff is. Whether my car had needed service or whether I was purchasing a new vehicle, the staff always considered my requests. More

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