Kristin Karam | Page 3

In my experiance, Diehl of Grove City is always willing to go the extra mile to help their customer. I have purchased 3 vehicles from Diehl of GC via Steve Caravella. The service department is friendly, ex to go the extra mile to help their customer. I have purchased 3 vehicles from Diehl of GC via Steve Caravella. The service department is friendly, explains things well and helpful. More

by nosa25x Verified Customer Verified Customer

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I have been going there for many years have always been satisfied with my salesman Mike and the service department always recommend to many people satisfied with my salesman Mike and the service department always recommend to many people More

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They always make sure I'm well taken care of and it's very much appreciated very much appreciated More

by 262MON Verified Customer Verified Customer

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The people are very accommodating, and go with the extra step to take care of you step to take care of you More

by WWIIJC Verified Customer Verified Customer

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I drive out of my way to take my Durango to this dealership. They care about my truck. The workers there are very freindly and they get the job done. Thank you for caring. dealership. They care about my truck. The workers there are very freindly and they get the job done. Thank you for caring. More

by VERNELLSHANNONHOUSE4 Verified Customer Verified Customer

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Due to staff issues, it took over 2 weeks just to have the car looked at. then it took another 2 plus weeks to get into the schedule for the repair with an estimate of 10 to 14 hours plus parts. they the car looked at. then it took another 2 plus weeks to get into the schedule for the repair with an estimate of 10 to 14 hours plus parts. they did their best for the part cost by locating some used parts to put into the car. Upon completion, received a call say the car was done but they did a complimentry inspection and found other problems, one being the headlight not working and corroded battery terminals. Was not informed of this matter until the call. both are located in the area they were fixing to begin with. Now I have to make another appointment to get these matters fixed. Plus a hole in the rear support. No estimate was provided with the inspection. This may now affect the cars value and if I should have even done the first repair in the first place. I may have just junked the car and saved 2500.00 in the repair. Jerry tried to help but did not provide the notice on the other items when discussing the initial repair request. Do not know who Dave Thiry is. They located a 15% on coupon to help cut the final bill down to 2150. More

by pagarvis Verified Customer Verified Customer

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Everyone was pleasant. The process took less time than expected. I was able to get some grocery shopping done while the part was being installed. The process took less time than expected. I was able to get some grocery shopping done while the part was being installed. More

by bcasselberry0 Verified Customer Verified Customer

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Awesome staff. Quick service. A++ rating. Everyone there is always professional and courteous. I have no complaints. Quick service. A++ rating. Everyone there is always professional and courteous. I have no complaints. More

by ZAKMOFFATT Verified Customer Verified Customer

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Service was absolutely wonderful. All the employees that were involved were very helpful. The time it took for the repairs was a bit extreme. The car was towed there and as we know it All the employees that were involved were very helpful. The time it took for the repairs was a bit extreme. The car was towed there and as we know it didn’t have an appointment it took a month to get everything completed More

by dalaundryqueen Verified Customer Verified Customer

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Everyone is always so helpful and wants you to take are of your needs. Always a good experience! of your needs. Always a good experience! More

by baxton71 Verified Customer Verified Customer

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