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Kristin Petersen
Kristin Petersen at Austin Ford Chrysler
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Kristin Petersen

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Kristin Petersen

May 06, 2025

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Employee Rating

Took a little longer for a oil change and tire rotation than expected would prefer that it doesn’t take 1 hour 40 minutes but something about a hoist space was full More

by tom.c.greiner
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Workmanship
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Recommend Dealer
Yes
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May 06, 2025

Austin Ford Chrysler responded

Tom, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 26, 2025

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This dealership was fantastic to work with and worked hard to get the best deal for us More

by BRADLEE0
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nissly, Lindsey Chapek, Daniel Almaraz, Doug Howe, AJ Francis, Chris DeLuna, Richard Edge, Brad Hilton

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Apr 26, 2025

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

April 24, 2025

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Excellent to work with. They strive to get everything right for you. Very friendly atmosphere More

by BRADLEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly, Daniel Almaraz, Doug Howe, Chris DeLuna, Angie Wagaman

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Apr 24, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

April 13, 2025

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Prompt and on time. Took care of my appointment and was able to carry on with my day More

by gfd_hilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

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Apr 13, 2025

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

March 26, 2025

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Great customer service. one, two, three, this is not useful, do not make change my opinion. More

by juancarlos.perez100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

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Mar 27, 2025

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2025

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Kristin was very helpful with my appt. It was going to cost more money and take longer than originally thought but she kept me informed. She explained the problem and the extra cost ve More

by sharriejinx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe

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Mar 20, 2025

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kristin and our team, and we look forward to working with you again.

March 09, 2025

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They were very nice and polite and adjust my problems with no effort and they were on time with everything. They said they would do. More

by SUE.COLE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

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Mar 10, 2025

Austin Ford Chrysler responded

Thank you, Sue! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

March 08, 2025

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From pickup to return everything was good. They called and explained what was fixed. Overall good experience. More

by SMSTOLTE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

February 27, 2025

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Employee Rating

Customer service was top-notch and the gentleman picking up my vehicle were spectacular! Very impressed with the overall experience! More

by MKKHEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

February 13, 2025

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Employee Rating

Doug had my tire looked at and fixed right away. I always get great attention and service at Austin Ford. More

by zelda_zonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

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Feb 13, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

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