Kristopher Gerald
Kristopher Gerald at Ciocca Ford

Kristopher Gerald | Page 2

Sales & Leasing Consultant

Ciocca Ford

780 S West End Blvd
Quakertown, PA 18951

5.0
20 Reviews
5.0

20 Reviews

Write a Review

Dealership Experience

4 yrs, 11 mos

20 Reviews of Kristopher Gerald

March 01, 2021

Dealership Rating
Employee Rating

Not happy...I know I bought a used car..but it had 2 issues In the first 2-3 weeks...got a flat the next day.. was flat when I woke up the morning after buying it...now the heated seat won't work..I los More

by dianeg135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tom Reta

Mar 08, 2021

Ciocca Ford responded

We apologize for your experience with our dealership. Customer service is our top priority, and we'd like to correct this issue for you. Please feel free to contact one of our managers at (215) 536-8600 so they can help you with this matter. We appreciate your feedback.

Mar 08, 2021

dianeg135 responded

What issue would you like to correct..

December 06, 2020

Dealership Rating
Employee Rating

I have been searching for “ the right car” for months. Visited Ciocca Dealership, not prepared to purchase, just looking. Kris, the salesman really listened to me and helped me find what I really More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2020

Ciocca Ford responded

Thanks for taking the time to write us a review! We're glad our team could deliver a great experience for you. Let us know if there is anything else we can do to help!

July 07, 2020

Dealership Rating
Employee Rating

Quality Customer Service It was a pleasure working with Kris and several other members of the Ciocca Ford team in Quakertown. In comparison with other dealerships, Ciocca was More

by jbhudak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Dedig, Daniel Pichardo, Tom Reta

Jul 07, 2020

Ciocca Ford responded

Thank you for the great review, jbhudak! Please let us know if we can help with anything else in the future. Have a wonderful day!

July 06, 2020

Dealership Rating
Employee Rating

Deal was easy even during Covid lockdown. Kris was awesome. He went above and beyond! Ciocca was very fair with my trade in and allowed me to finish a job with it before purchasing my new F 150 More

by asellrph
Recommend Dealer
Yes

Other Employees Tagged: Tom Reta

Jul 07, 2020

Ciocca Ford responded

We're glad to hear it, asellrph! Thank you for taking time to write us a review!

July 06, 2020

Dealership Rating
Employee Rating

Overall Good Experience This was a fast and easy transaction amid the COVID-19 restrictions. The staff was friendly and accommodating. I will definitely recommend this dealer More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sherah Cooney, Daniel Pichardo

Jul 07, 2020

Ciocca Ford responded

Thanks for the great review and recommendation, Tony!

May 28, 2020

Dealership Rating
Employee Rating

Great Experience Buying a vehicle during the COVID-19 pandemic is not an easy feat but the staff at Ciocca Ford of Quakertown went above and beyond to make the purchas More

by baf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Reta

Jun 01, 2020

Ciocca Ford responded

We're so glad to hear it, baf! Thank you for sharing with us! We know times are difficult, but we will always strive to provide exceptional experiences for our customers. Let us know if there is anything else we can do to help!

January 28, 2020

Dealership Rating
Employee Rating

Kris is outstanding! Ciocca is very lucky to have him on their team! I would absolutely do business with him again. He is dedicated, friendly and knowledgeable. More

by bluejeep318
Recommend Dealer
Yes

Other Employees Tagged: Daniel Pichardo

Jan 31, 2020

Ciocca Ford responded

Thanks, bluejeep! We look forward to seeing you again!

December 18, 2019

Dealership Rating
Employee Rating

Kris Gerald provided great customer service with our selection and purchase of our new Ford Edge vehicle. He was extremely helpful in finding the car that was in nearby inventory and that also met our n More

by NURSEDI654
Recommend Dealer
Yes

December 10, 2019

Dealership Rating
Employee Rating

Friendly and kind, patient with me, I was looking for a vehicle that was not at the dealership, then shown the new F150. It worked out More

by dherb88046
Recommend Dealer
Yes

October 22, 2019

Dealership Rating
Employee Rating

Great experience at Ciocca Ford Between my experience purchasing a new vehicle at Ciocca ford and the service center to have some accessories installed I am very pleased with the qua More

by ChrisG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Good

Oct 24, 2019

Ciocca Ford responded

Wonderful! Thanks for taking the time to let us know how we did, Chris! We hope to be of service again!

2

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