Kurt Lumpp | Page 8

Great experience working here with Shawn and Joe Wright. The process was simple and we made a deal. The process was simple and we made a deal. More

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Kevin T and staff are amazing. Thank you for your assistance in getting me my new car. Truly an amazing experience. Will definitely recommend Thank you for your assistance in getting me my new car. Truly an amazing experience. Will definitely recommend More

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Bought my truck on december 31st/2021 the salesman was one of the best on this business but the financial Dept. Hernando filled up my paperwork and somehow he hide out the extended warranty care plus,etch one of the best on this business but the financial Dept. Hernando filled up my paperwork and somehow he hide out the extended warranty care plus,etch,road hazard and key fob for a total of 6.800.00 I NEVER AUTHORIZED THIS GUY TO ADD THIS TO MY SALES CONTRACT i told him upfront that i did not want any extended warranty since i used to be a master tech with Toyota for years.I went to the dealer several times to correct this problem but nothing worked out I spoke to another person on the financial dept.to cancel these policies but they did but never send the regulatory paperwork to Fidelity Warranty Services i had to do it on my own all the time then i talked to Customer Relations Manager Kurt Lumpp he tried to help me out but somehow he drop the ball because i requested an appointment with Mr. Adriano Pucci general manager at dearle to bring to his attention the bad business practice by some employees but he never scheduled it to this date all he cared was about filling up the post sale dealer survey wich in fact he insisted so much that he got my wife's phone on his hand and filled it up himself bad practice and big mistake on my wife .I took me 2 months and 23 days to clear this mess on my account to get the money back on my account BEWARE OF THE FINANCIAL DEPARTMENT AT THIS DEALER More

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Chantelle Habersham was very professional friendly and knowledgeable. Arrigo Sawgrass was efficient and professional in handling the details. knowledgeable. Arrigo Sawgrass was efficient and professional in handling the details. More

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Very happy with Williams Contreras and David Kelley for the amazing deal I got, I’ll be back in the future, I’ll recommend them to anyone. the amazing deal I got, I’ll be back in the future, I’ll recommend them to anyone. More

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Gage Wolter provided the best service. He explained all the details. It was friendly service. He got an oil change, tire rotation. Great job Gage the details. It was friendly service. He got an oil change, tire rotation. Great job Gage More

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Yessss!, I got the Gladiator, thanks Gage for your help and patience!! and patience!! More

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Sal was great to work with and very responsive. Love the new Jeep! Fun to drive and great color. Stingray grey with black out package new Jeep! Fun to drive and great color. Stingray grey with black out package More

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WORST CUSTOMER SERVICE! INTERNET DISCOUNTS A SCAM! Went WORST CUSTOMER SERVICE! INTERNET DISCOUNTS A SCAM! Went online to negotiate BEST OTD and got the runaround to get me to COME IN! 2nd Time! LAST TIME WORST CUSTOMER SERVICE! INTERNET DISCOUNTS A SCAM! Went online to negotiate BEST OTD and got the runaround to get me to COME IN! 2nd Time! LAST TIME EVER! More

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What an amazing experience working with the sales team at sawgrass arrigo they did a phenomenal job making sure i got the absolute best value for my trade in and making the sales process easy amd transparent sawgrass arrigo they did a phenomenal job making sure i got the absolute best value for my trade in and making the sales process easy amd transparent, not to mention all the benefits i get with arrigo. So in love with my gladiator thank you Danny , Sal, Giankarlo and Kurt for everything. More

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